Account Operations Manager

Nike, Inc.

Taipei City, Taipei, Taiwan

0 year(s)

Job Description

· Work with cross functional team to lead Supply Chain initiatives for customer;

· Build relationships with key customers and external partners to drive development aligned with commercial strategy;

· Drive the process for incorporating the operations and supply chain areas (order management, deliveries, value-added services, etc.) into the overall customer management process, from customer strategic planning through in-season execution;

· Lead NIKE teams and customers to achieve mutually agreed plans;

· Act as the voice of the customer to influence NIKE capability development and service offerings;

· Manage and coordinate the implementation of operational capabilities and services with key customers;

· Monitor and manage performance against service level agreements from both a NIKE and customer point of view;

· Find supply chain improvement opportunities by analyzing routine operation performance result