Nike, Inc.:
Converse Digital Operation Director Job in Shanghai, Shanghai, China Mainland, VT
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Shanghai, Shanghai, China Mainland, VT
Full-time
About the job
Job Accountabilities
* Understand China Digital marketplace trends, build Converse Digital Operation team to support multiple platforms business growth including existing and future potential channel
* Drive and optimize digital business process
* Manage digital assets/content by working with x-functional teams ( global, Geo and digital team)to support platforms assets needs for both daily/moment and campaign and ride on marketplace shift for different assets/content template ( including PDP, head to toe, short video, personalization , etc)
* Manage agency and trade partner to ensure operation excellence including agency team R&R, process improvement, contract renew, KPI alignment and regular business review.
* Manage Customer service team and bring the best industry practice to serve both platforms’ consumers
* Be a team leader and coach for team development
* Understand China Digital marketplace trends, build Converse Digital Operation team to support multiple platforms business growth including existing and future potential channel
* Drive and optimize digital business process
* Manage digital assets/content by working with x-functional teams ( global, Geo and digital team)to support platforms assets needs for both daily/moment and campaign and ride on marketplace shift for different assets/content template ( including PDP, head to toe, short video, personalization , etc)
* Manage agency and trade partner to ensure operation excellence including agency team R&R, process improvement, contract renew, KPI alignment and regular business review.
* Manage Customer service team and bring the best industry practice to serve both platforms’ consumers
* Be a team leader and coach for team development