GOAL-Logistics Coordinator

Nike, Inc.

Shanghai, Shanghai, China Mainland

0 year(s)

Job Description
Job Responsibility:

Consumer return and Digital shipment Operation Execution:
• Provide regular B2C planning report to operation team, and track the actual shipment/Return vs. forecast;
• Monitor day-to-day Consumer-return/ Outbound fulfillment via effective dashboard/ reporting, drive action plans with 3PLs and Nike stakeholders;
• Manage B2C exception orders, provide quick response and work around solutions via effective communication with cross-functions and 3PL;
• Proactively transfer business needs into operation plan, download upstream business ad-hoc requirement, collaborate with 3PL to provide DC solution;
• Take the leading role to manage small digital event fulfillment (38 WMS Day/Tmall 99Ju etc.); Support big digital evet delivery (618,D11);

DC Process Optimization:
• Continuously find the opportunity in the As-Is operation process to make enhancement and lift the performance, improve the operation efficiency and service level in a sustainable way;
• Collaborate with MPO team to optimize exception order handling process, elevate exception service level in a digitalized way;
• Track operation project status, facilitate project meeting, build strong relationship with key stakeholders

DC Data analysis:
• Optimize forecast model, provide more accurate planning information;
• Collect key operation data inputs and provide data analysis for daily operation and digital event;
• Analyze consumer preference via operation data and market trend, provide insights to operation, and better fit market needs;