The La Jolla Group
Date Posted: 1/20/2017

Ecomm Customer Service Rep

  • Company: The La Jolla Group
  • Country:United States
  • State:California
  • Location: Irvine
  • Required Exp: 2 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high energy environment that is continually on the move. With notable brands such as O’Neill Clothing, Metal Mulisha, and FMF Apparel, its diverse portfolio of labels provides endless opportunities for personal growth and success.

We need someone who is:
• Word proficient
• Types about 35 WPM (which is considered average)
• Excel proficient
• Comfortable on the phones
• Quick learner
• Good with systems
• Good following procedures and taking directions
• Organized
• Self-efficient
• Good with people and taking directions

We will train them in the following tasks:
• Order Entry
• RA Entry
• Special Projects
• Filing
• UPC listing report
• Visual ATS report
• EDI Confirmation emails
• Receptionist lunch coverage
• Consolidating bulks
• New Account set up
• Call Tags
• Catalog sending
• Answering Ecomm emails
• Following up with Ecomm voicemails
• Invoice summary report for Ecomm
• Cancel reports for Ecomm to notify consumers
• Consumer replacements

LJG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, protected veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information and any other characteristics protected by law.

Job Requirements

Perks

Bring your dog to work throughout the year, early release during the summer, free lunches on Mon, free bagels on Wed, 60% employee discounts, casual environment, skate ramps, employee store on site

People

Nicole Daly

E-Commerce Specialist/ Customer Service Representative
The La Jolla Group

Devin Le Blanc

E-Commerce Specialist / Customer Service Lead
The La Jolla Group
Date Posted: 1/20/2017

Ecomm Customer Service Rep

  • Company: The La Jolla Group
  • Country:United States
  • State:California
  • Location:Irvine
  • Required Exp:2 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

The La Jolla Group is a worldwide leader in the action sports apparel business segment with a fast paced, high energy environment that is continually on the move. With notable brands such as O’Neill Clothing, Metal Mulisha, and FMF Apparel, its diverse portfolio of labels provides endless opportunities for personal growth and success.

We need someone who is:
• Word proficient
• Types about 35 WPM (which is considered average)
• Excel proficient
• Comfortable on the phones
• Quick learner
• Good with systems
• Good following procedures and taking directions
• Organized
• Self-efficient
• Good with people and taking directions

We will train them in the following tasks:
• Order Entry
• RA Entry
• Special Projects
• Filing
• UPC listing report
• Visual ATS report
• EDI Confirmation emails
• Receptionist lunch coverage
• Consolidating bulks
• New Account set up
• Call Tags
• Catalog sending
• Answering Ecomm emails
• Following up with Ecomm voicemails
• Invoice summary report for Ecomm
• Cancel reports for Ecomm to notify consumers
• Consumer replacements

LJG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, protected veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information and any other characteristics protected by law.

Job Requirements

Perks

Bring your dog to work throughout the year, early release during the summer, free lunches on Mon, free bagels on Wed, 60% employee discounts, casual environment, skate ramps, employee store on site

Date Posted: 1/20/2017

Ecomm Customer Service Rep

  • Company: The La Jolla Group
  • Country:United States
  • State:California
  • Location:Irvine
  • Required Exp:2 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available