Log InSign Up
Premium

See who posted the job

Premium

Competitive Insights

Premium

Check your commute time

Closed

Costa Mesa, CA

Full-time | Customer Service, Ecommerce, Retail

About the job

Founded in 2000 by California native Amahlia Stevens, Vitamin A combines feminine design with sustainable innovation. Vitamin A bikinis and bodysuits are designed and made locally in California, in their signature plant-based and recycled fabrics.

Vitamin A is looking for an eCommerce Customer Service Rep to join our corporate office in Costa Mesa, CA. The eCommerce Customer Service Representative will interact with our customers, providing information in response to products, orders, shipping and returns, while handling customer issues effectively and efficiently. The ideal candidate will be service oriented with strong communication and organizational skills.

Job Functions

* Provide Support for online customers
* Responding to customer inquiries on a timely manner via Email, phone and live chat
* Maintain positive, friendly, and professional interactions
* Additional projects as needed

Job requirements

* Demonstrate the appropriate skills to communicate both verbally and through writing
* Computer skills and ability to quickly learn new programs as needed
* Proactive/progressive problem-solving skills
* Ability to operate in a team environment
* Detail Oriented and organized
* Internet Savvy
* Customer Service mindset
* Swim industry experience a Plus

Required Experience

* Previous customer service experience – Ecommerce experience is a plus
* Apparel customer service experience a Plus

Please submit resume through Malakye.com
View Company Profile
1501 Lincoln Blvd.#1014 Venice, CA. 90291