Business Process Senior Analyst

Cycling Sports Group

Multiple Locations

0 year(s)

Job Description
Join Our Team! Big companies dont make great bikes. Great people do. Here at Dorel Sports, we help people make the most of their bike ride by creating some of the most original, easy to enjoy, and best performing bicycle products.
We make bikes for everybody as cycling develops and grows worldwide, were looking for more great people to join us. If youre looking to enjoy working in a culture of innovation with a team of like-minded people, then we may have something for you here.
If you love riding bikes as much as we do, then were already on the same page. Lets see what we can create together.

Responsibilities: SAP Order Process Contribute to order processing guidelines for NA Sales.
Serve as liaison between CSG business leaders and SAP IT teams.
Responsible for creating and presenting business requirements for new Order to Cash capabilities required for ecommerce businesses
Assist with implementation of new Order to Cash capabilities and provide guidance to IT on North American Region.
Perform detailed end user testing of new SAP SD capabilities, ensuring they achieve business requirements
Using knowledge of business, SAP and organizations other systems, propose technical solutions that support our evolving omni channel business needs.
Assist with SAP Implementations and enhancements representing the Sales Organization.
Contribute to process mapping and re-engineering of Sales Processes for SAP implementation.
Drive Order to Cash process improvements across the CSG businesses.
Collaborates with the local and global Web IT teams to ensure that order to cash process changes do not impact any of the CSG brand websites (Cannondale, GT, Charge) or B2B capabilities in NA.
Responsible for identifying and resolving breakdowns in ecommerce order processing, working cross functionally with IT, Web and sales operations teams
Responsible for ensuring correct setup in SAP of pricing, terms, sales deals, materials, coupons, and CMIR for ecommerce businesses.
Provide on-call support and resolve complex issues.
Complete all necessary SAP Training to maintain level of expertise in SAP.
Acts as a system Power User working with cross functional departments to develop system capabilities.
Serve as SAP Sales and Distribution advanced level resource.
Educate users on the use of SAP; create SOP documentation and user training materials.
Allocation Responsible for managing all manual allocations in North America region (product launches, order book changes, new model year allocations, etc)
Contribute to allocation process guidelines
Contribute to resolution of allocation issues and bug fixes
Reporting and Analytics Performs and analyzes scheduled and ad hoc reports.
Provide support for various Sales Operations functions as necessary.
Synthesis of data across a variety of internal and external platforms.
Advanced Excel and data management skills required.
Other Duties Creates Excel order forms and order tools in connection with new model year and product launches
Assists with special pricing/terms and marketing/no-charge requests
Follows internal controls and company policies as set by company and job function
Contributes to the success of the company by leading or assisting with other projects and tasks as assigned
Key Qualifications: Bachelors Degree
2-3 years experience with SAP Sales and Distribution (SD), Order to Cash (OTC) in an administration capacity.
Solid SAP SD and back office administration experience; BW, Business Warehouse experience preferred.
Hands-on experience in SAP SD related transactional processes including cross-functional awareness of AR, GL and Purchasing.
SAP master data understanding, handling master data requirements including customer master, pricing, material master sales view, etc. is desired.
Understanding of or CRM experience is a strong plus.
Executes data entry, creates ad-hoc reports and ensures complete contract documentation is loaded in the designated systems.
Product promotions planning, price planning, sales historical data review to determine correct pricing strategies and working along with leadership teams will be desired.
Process Mapping experience
Ability to effectively gather business requirements and be able to work with SAP business analysts in designing, developing and testing tasks through to implementation.
Re-engineering experience involving a SAP implementation
Advanced proficiency with MS Excel; MS Access a plus
Ability to learn new computer software programs.
Must be team oriented.
Must be attentive to detail and organized.
Beneficial Qualifications: Industry knowledge or previous industry experience
Presentation skills and experience
EDI business process experience, and experience with EDI customer on-boarding
Experience working with global ATP
Excel VBA programming
Experience with MS Dynamics CRM
Experience with Power BI Administration
What we offer: Comprehensive Medical/Dental/Vision plans
Paid Parental Leave
Generous Paid Time Off Programs
Life & Disability Insurance
FSA/HSA/Dependent Care FSA
401k and company match
Commuter Incentive Program
Great discounts on company products
Employee Wellness Program
A mix of casual yet professional culture
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. For additional information, please click here. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.