Cycling Sports Group:
Inside Sales Representative - French Job in Woudenberg, VT
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Woudenberg, VT
Full-time | Sales - Inside
About the job
Join Our Team! Big companies dont make great bikes. Great people do. Here at Dorel Sports, we help people make the most of their bike ride by creating some of the most original, easy to enjoy, and best performing bicycle products.
We make bikes for everybody as cycling develops and grows worldwide, were looking for more great people to join us. If youre looking to enjoy working in a culture of innovation with a team of like-minded people, then we may have something for you here.
If you love riding bikes as much as we do, then were already on the same page. Lets see what we can create together.
Inside Sales Representative - French As an Inside SalesRepresentative, you will be the ambassador of the Cannondale brand! Being our B2B ambassador means that you will deliver the best support to our dealers. In your role as Inside SalesRepresentative at Cannondale, you can expect a broad variety of questions about our bikes, products and services and deliver a high level of service to the dealers in your portfolio. Responsibilities: Be reachable, approachable and provide prompt response times.
Provide top-notch customer service.
Handle incoming and outgoing communication for customers and consumers through various communication channels and platforms, such as phone calls and email.
Achieve and maintain indicated communication service levels.
Maintain the customer database and process customer and order related administration.
Assist in the achievement of all commercial targets and communicate current offers and maximize sales opportunities.
Assist in translation and proofreading of all language specific communication materials.
Taking orders, processing returns using various communication channels and platforms.
Other duties as may be assigned throughout the year.
Follow internal controls and company policies as set by CSG and job function.
Contribute to the success of CSG by leading or assisting with other projects and tasks as assigned.
Essential Qualifications: Have graduated a post secondary education
2+ years of relevant work experience in a customer service-related environment.
Speak French on a (near-)native level
Have experience in B2B sales.
Have knowledge of software such as SAP and/or Zendesk.
Have knowledge of bikes as a product and accessories is an advantage.
Strong service, organizational, decision-making and problem-solving skills.
Strong customer centric focus.
Strong interpersonal skills and ability to work across cultures and functions.
Strong communication, presentation and relationship-building skills.
Beneficial Qualifications: Prior experience working for a global brand and multi-national business.
A passion for mountain and road bikes, actions sports, and/or outdoor lifestyle.
Physical Demands: Working conditions are normal for an office environment.
Must be able to sit for extended periods of time.
Must be able to use a computer keyboard and view a monitor for extended periods of time.
What we offer?
Along with a competitive salary and benefits package, we offer you a challenging role at an international company with strong brands, where you can work with very supportive colleagues. If you have an aspiration to work with some great cycling brands and an extremely dedicated and passionate team, please get in touch!
For questions you can contact me via the following email address:Rodney.dejong@cyclingsportsgroup.com
WE ARE A CYCLE FRIENDLY EMPLOYER
The cycle-friendly employer certification scheme was developed to establish a European standard for cycle friendly companies. The certification is intended to help European companies to improve the situation for employees that cycle to work. As an acknowledgement for our effort we received the certificate cycle-friendly employer.
We are fully committed to providing a harmonious working environment in which our employees can maximise their full potential and to contribute to business success, irrespective of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.
We endeavour to ensure that no employee or job applicant is discriminated against, either directly or indirectly, and we will not condone or tolerate discrimination or harassment against an individual due to their association with a third party, on the grounds of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.
We are committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. We believe all individuals are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. We expect all employees to support this commitment and to assist in all possible ways.
To learn more about Dorel Sports privacy policy, please click here:https://www.dorelsports.com/eu-uk-job-applicant-privacy-policy/
An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.
We make bikes for everybody as cycling develops and grows worldwide, were looking for more great people to join us. If youre looking to enjoy working in a culture of innovation with a team of like-minded people, then we may have something for you here.
If you love riding bikes as much as we do, then were already on the same page. Lets see what we can create together.
Inside Sales Representative - French As an Inside SalesRepresentative, you will be the ambassador of the Cannondale brand! Being our B2B ambassador means that you will deliver the best support to our dealers. In your role as Inside SalesRepresentative at Cannondale, you can expect a broad variety of questions about our bikes, products and services and deliver a high level of service to the dealers in your portfolio. Responsibilities: Be reachable, approachable and provide prompt response times.
Provide top-notch customer service.
Handle incoming and outgoing communication for customers and consumers through various communication channels and platforms, such as phone calls and email.
Achieve and maintain indicated communication service levels.
Maintain the customer database and process customer and order related administration.
Assist in the achievement of all commercial targets and communicate current offers and maximize sales opportunities.
Assist in translation and proofreading of all language specific communication materials.
Taking orders, processing returns using various communication channels and platforms.
Other duties as may be assigned throughout the year.
Follow internal controls and company policies as set by CSG and job function.
Contribute to the success of CSG by leading or assisting with other projects and tasks as assigned.
Essential Qualifications: Have graduated a post secondary education
2+ years of relevant work experience in a customer service-related environment.
Speak French on a (near-)native level
Have experience in B2B sales.
Have knowledge of software such as SAP and/or Zendesk.
Have knowledge of bikes as a product and accessories is an advantage.
Strong service, organizational, decision-making and problem-solving skills.
Strong customer centric focus.
Strong interpersonal skills and ability to work across cultures and functions.
Strong communication, presentation and relationship-building skills.
Beneficial Qualifications: Prior experience working for a global brand and multi-national business.
A passion for mountain and road bikes, actions sports, and/or outdoor lifestyle.
Physical Demands: Working conditions are normal for an office environment.
Must be able to sit for extended periods of time.
Must be able to use a computer keyboard and view a monitor for extended periods of time.
What we offer?
Along with a competitive salary and benefits package, we offer you a challenging role at an international company with strong brands, where you can work with very supportive colleagues. If you have an aspiration to work with some great cycling brands and an extremely dedicated and passionate team, please get in touch!
For questions you can contact me via the following email address:Rodney.dejong@cyclingsportsgroup.com
WE ARE A CYCLE FRIENDLY EMPLOYER
The cycle-friendly employer certification scheme was developed to establish a European standard for cycle friendly companies. The certification is intended to help European companies to improve the situation for employees that cycle to work. As an acknowledgement for our effort we received the certificate cycle-friendly employer.
We are fully committed to providing a harmonious working environment in which our employees can maximise their full potential and to contribute to business success, irrespective of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.
We endeavour to ensure that no employee or job applicant is discriminated against, either directly or indirectly, and we will not condone or tolerate discrimination or harassment against an individual due to their association with a third party, on the grounds of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.
We are committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. We believe all individuals are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. We expect all employees to support this commitment and to assist in all possible ways.
To learn more about Dorel Sports privacy policy, please click here:https://www.dorelsports.com/eu-uk-job-applicant-privacy-policy/
An applicant's personal information will be shared in accordance with our privacy policy; by applying for a position, you are accepting the terms of our policy.