Cycling Sports Group:
Inside Sales Representative Job in Wilton, VT

For more than 50 years, Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. Fueled by a free-thinking, always-game, got-your-back mentality, we ditched the rulebook and set forward on a path to make iconic bikes that simply work better. We look forward to the ride with you.

The Inside Sales Team is the most frequent point of contact for our dealer base. The Inside Sales rep is responsible for managing the sales and service in their assigned territory in partnership with their assigned Outside Account Manager. The right person for this job has a mix of high energy, attention to detail and a dedication to providing best in class service. Each Representative answers inbound telephone calls, makes outbound sales calls, and responds to communications from our North American retailers regarding sales, product, delivery and inventory.
How You'll Contribute:
Operates in a Team Selling environment supporting Cannondale
Will have direct and indirect responsibility for accounts within assigned market area.
Answers inbound telephone calls and emails, from bicycle retailers pertaining to sales, product, delivery, inventory, customer complaints and general inquiries; in a professional and timely manner
Places outbound sales and service calls to existing territory dealer base, on a daily basis.
Identify new business opportunities and make contacts with prospective customers.
Enter sales orders and ensure timely shipment by actively managing the order book.
Assist dealers with inventory analysis and make suggestions for improving inventory.
Maintain relationships with existing customers through effective customer service.
Sell and upsell bicycle related products through outbound sales campaigns.
Promote new product line for each year and act as technical product expert for dealer base.
Track sales/service interactions through CRM and update/maintain retail accounts information; including dealer contacts, account notes, floor share, and account notes.
Recognize, document, and alert the team leader of trends in dealer calls.
Assist with on-the-job training for new employees.
Projects a professional company image through all lines of communication
Provide weekly sale forecasts for select accounts.
Track sales, credits, inventory transfers and other territory adjustments, to select dealers
Follows internal controls and company policies as set by company and job function.
Contributes to the success of company by leading or assisting with other projects and tasks as assigned.
Follow internal controls and company policies as set by company and job function.
Contribute to the success of company by leading or assisting with other projects and tasks as assigned
What You Bring to the Table:
College degree with 2 years of experience in a sales environment or an equivalent combination of education and experience.
Must have excellent written and verbal communication skills.
Must be able to use MS Word, Excel and Outlook.
Superior customer service and sales skills required.
Must be a team player and willing to assist in other areas such as logistics and inside service.
Must be able to organize and prioritize multiple projects and deadlines.
Must be flexible to work a varied full time schedule during the hours of 8:30am to 8:00pm EST - Monday-Friday.

Some of our Great Benefits:
Comprehensive Medical/Prescription/Dental/Vision plans
Hybrid work environment
Generous Paid Time Off Programs
Life & Disability Insurance
FSA/HSA/Dependent Care FSA
401k and company match
Commuter Incentive Program
Volunteer Time Off
Voluntary benefits (critical illness, accident, and hospital indemnity insurances)
Great discounts on company products
Employee Wellness Program
EAP benefit
Parental Leave program
Access to group home and auto insurance
A mix of casual yet professional culture
Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Cannondale we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability, military service and veteran status, pregnancy, childbirth, and related medical conditions, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for a role with or participate in the hiring process with the Company, please let us know.