Maintains systems availability
Working conditions are normal for an office environment.
Must be able to sit for extended periods of time
Must be able to use a computer keyboard and view a monitor for extended periods of time
Active on-site helpdesk support role CSG Europe when requested.
Work on global or local projects in a team of ServiceDesk experts and/or local site IT members.
Technical and Functional Support/Documentation on IT hardware/software and mobile devices.
Deployments of hardware and software (laptops, pcs, printers equipment) to clients.
Deployments of Server and networking equipment in on-premise datacenters.
Working in a virtualized environment (VMWare, Hyper-V).
Microsoft Office 365/Azure administration / AD administration.
Function as backup for the IT Manager when he is out of the office.
Participate in security vulnerability and patch management to safeguard global security.
Maintain relationships with vendors
Strong project management, organizational, decision-making and problem-solving skills.
Strong customer centric focus.
Strong interpersonal skills and ability to work across cultures and functions.
Strong communication, presentation and relationship-building skills.
Flexible mindset and quality driven.
Technical and analytical skills.
Problem solving mindset.
Prior experience working for a global brand and multi-national business.
A passion for mountain and road bikes, actions sports, and/or outdoor lifestyle.
Passion for new technologies.
Eager to learn and train through online training tools and day training.
Passion for Mobile Devices.
Willing to travel when needed.