As the parent company of such legendary brands as Schwinn, Mongoose, Cannondale, GT and Kid Trax, Dorel Sports (inclusive of Pacific Cycle and Cycling Sports Group) delivers some the of the biggest name in outdoor recreation. But its not the names customers and consumers trust, its the look and feel of our products, our superior quality, our outstanding customer service that help us bring these premium brands to the hands and feet of our consumers. 2020 has brought many things to the table including the biggest bike boom in decades! At Dorel Sports, we strive to deliver best-in-class customer and consumer experiences by getting them on some the best bikes in the industry regardless of where you are on the two-wheel journey.
We are looking for an experienced Supervisor to join our growing team of operations that is driven, determined, collaborative, and thrives in a fast-paced environment. Your focus for this position will to manage your team, drive engagement and results, manage change and problem solve in our our fulfillment facility in Savannah, GA.
This role will report directly to our Operations Manager. We continue to build a best-in-class operations and logistics team that allows us to meet customer and consumer expectations by meeting delivery timelines, improving services.
What youll do:
The Operations Supervisor is responsible for providing value to our customers. This is accomplished by training, motivating and monitoring the daily activities of the Fulfillment Center processes in a manner consistent with Dorel Sports service and cost objectives.
Executes warehouse receiving and shipping operations to meet productivity and service goals.
Maintains high customer satisfaction levels through excellence in identifying, receiving, and ensuring quality of products and compliance of customer requirements.
Oversees and monitors product inventory accuracy throughout the warehouse; investigates and reconciles inventory discrepancies.
Achieves established productivity goals through the effective management of assigned staff.
Delegates and assigns task and goals to evaluate employee performance.
Identifies and implements process improvement activities to drive performance and warehouse efficiencies.
Fosters a positive work environment that promotes the Dorel Sports behaviors.
Provides timely coaching and feedback to direct reports in areas of standard operating procedures, daily performance, and best practices.
Works collaboratively with Human Resources on company policies, procedures, employee engagement initiatives, performance management, and other key personnel matters.
Assist in interviewing, recruiting, onboarding and training new employees.
Completes and presents performance evaluations to direct reports.
Responsible for monitoring and controlling costs associated with warehouse processes and supplies to assist in achieving budgetary goals.
Promotes a safety culture focused on education, compliance and feedback to reduce risk.
Manages a safe work environment in accordance with Company guidelines to include but not limited to; facilitating regular safety meetings and training, completing safety inspections, incident investigations, and general safety awareness.
Where applicable, ensures equipment is maintained and in proper working order by enforcing operating instructions; troubleshooting breakdowns, scheduling preventive maintenance and schedule repairs.
Must be legally permitted to work in the United States.
Associate degree in Business, Supply Chain Logistics or equivalent combination of education and experience.
Intermediate technical skills including Word, Excel and WMS experience.
3-5 years previous Logistics leadership experience.
Previous forklift experience.
Flexible to work any shift.
Headquartered in Wisconsin, Pacific Cycle, A dorel Sports group company,has locations in Illinois, Georgia, California. Our Culture is as fun and lively as the lifestyle brands we represent where innovative ideas are welcomed, and customer satisfaction is our top priority.
Opportunities at Pacific Cycle span from traditional inventory, fulfillment and delivery to specialized strategy, analytics, leadership, and logistics. Our network paired with a continued commitment to and investment in our people, process, platforms and the consumer are the foundation on which we an enjoyable ride.
Dorel Sports is an EO employer M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.