Date Posted: 6/14/2018

Ecommerce Customer Service/Sales Support Representative


  • Primitive
  • United States
  • California
  • Chatsworth
  • 3 year(s)
  • Full-Time
  • Not Available
Job Description

Primitive Skate, seeks an energetic and organized individual to join our Customer Service and Ecommerce Processing team in Chatsworth, CA.

Duties & Responsibilities Include //
• Accurately processes customer orders including e-commerce web orders and/or EDI orders.
• Respond to customer service inquiries over Zen Desk.
• Follows order compliance with customer specific requests and processing with warehouse to assure smooth and on time delivery to customers.
• Maintain accurate records and files of assigned orders.
• Follow through on customer emails, social media messages and phone calls.
• Process Returns
• Generate open order reports, shipping reports, etc. as needed.
• Provide sales and customer service for all online platforms


Job Requirements

Qualifications //
- 1-2 years of customer service experience
- Service oriented mindset and good attitude with customers
- Computer proficiency
- Problem solving and strong critical thinking skills
- Strong organizational skills
- Excellent time management
- Detail oriented
- Familiarity with Shopify & ZenDesk a plus

To apply, please submit your resume and cover letter through Malakye.

Perks

Date Posted: 6/14/2018

Ecommerce Customer Service/Sales Support Representative


  • Primitive
  • United States
  • California
  • Chatsworth
  • 3 year(s)
  • Full-Time
  • Not Available