SALT. Optics:
Customer Service Specialist Job in Costa Mesa, CA
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Closed
Costa Mesa, CA
Full-time | Customer Service, Ecommerce, Operations, Retail, Retail - Management
About the job
SALT. Optics is seeking a highly-motivated and organized Customer Service Specialist to provide support to the Sales and Customer Service teams.
Duties include:
• Customer communication: Answer incoming phone calls and emails, direct incoming calls to the appropriate department, assist customers with questions related to product details, order status etc.
• Sales order entry & maintenance: Enter incoming sales orders, communicate order status with customers and sales reps.
• Operations Support: Provide administrative support to the Customer Service and Sales teams.
Duties include:
• Customer communication: Answer incoming phone calls and emails, direct incoming calls to the appropriate department, assist customers with questions related to product details, order status etc.
• Sales order entry & maintenance: Enter incoming sales orders, communicate order status with customers and sales reps.
• Operations Support: Provide administrative support to the Customer Service and Sales teams.