Date Posted: 8/21/2018

Customer Service Specialist


  • SALT Optics
  • United States
  • California
  • Costa Mesa
  • 1 year(s)
  • Full-Time
  • Not Available
Job Description

SALT. Optics is seeking a highly-motivated and organized Customer Service Specialist to provide support to the Sales and Customer Service teams.

Duties include:
• Customer communication: Answer incoming phone calls and emails, direct incoming calls to the appropriate department, assist customers with questions related to product details, order status etc.
• Sales order entry & maintenance: Enter incoming sales orders, communicate order status with customers and sales reps.
• Operations Support: Provide administrative support to the Customer Service and Sales teams.

Job Requirements

Education and Experience:
• 1+ year experience in customer service or related field.
• Experience with Full Circle or similar ERP system preferred.

Key Competencies:
• Excellent written and verbal communication skills
• Strong interpersonal communication skills
• Enjoys engaging with customers and sales reps
• Ability to manage pressure, multi-task and maintain a great attitude in difficult situations
• Detail oriented with strong organizational skills

Please submit resume through Malakye.com

Perks

Date Posted: 8/21/2018

Customer Service Specialist


  • SALT Optics
  • United States
  • California
  • Costa Mesa
  • 1 year(s)
  • Full-Time
  • Not Available