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Aliso Viejo, CA, CA

Full-time | Customer Service, Sales - Inside, Sales - Outside

About the job

**1-2 years of sales experience required, with preferred bicycle or outdoor industry experience**

Highway Two, North American importer of Continental tires, the Selle Royal family of products (Selle Royal, fi’z:k, Brooks and crankbrothers) and distributor of ABUS locks and KASK helmets is currently seeking to fill an Inside Sales position in Aliso Viejo, CA.

The Inside Sales Representative will coordinate with outside sales and other members of the distribution and marketing teams to serve and develop existing customers, establish new customers and meet or surpass monthly sales goals while incorporating a value based service approach that exceeds our customers’ expectations.

Essential Duties:

• Create and nurture strong relationships with retail customers, outside sales representation and end users. Determine customer
requirements and expectations in order to recommend specific products and solutions.
• Use provided sales tools to analyze territories and develop sales strategies to meet territory goals.
• Manage sales leads and attain outgoing phone call targets as determined by Sales Manager(s).
• Maximize companywide incoming sales opportunities
• Organize and maintain daily detailed customer contact notes and information in CRM system.
• Develop follow up and call back schedule with customers, Outside Sales Representatives and Brand Specialists.
• Increase sales and order size through offering promotional opportunities, up-­-selling, cross-­- selling, substitute/complementary
product suggestion and thorough involvement in seasonal programs.
• Obtain and monitor scheduled shipment dates to ensure timely delivery
• Communicate and educate customers on product terminology and technical information as well as the features and benefits of all
Highway Two product categories. Maintaining up-­-to-­-date bicycle product knowledge is a must.
• Obtain and monitor current information on all distribution channels for assigned retailers (internet, brick and mortar, catalog, etc.).

Highway Two is an Equal Opportunity Employer and a Drug Free Workplace.
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1501 Lincoln Blvd.#1014 Venice, CA. 90291