Web Analytics Manager

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 6 days ago
Job Description
JOB DESCRIPTION We believe that clothes — and how you make them — can make a difference. Since 1853, we’ve been obsessed with innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do. A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values. We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to innovation, creativity and collaboration. Put simply, if you’re looking for a new opportunity, this is a great place to grow your career. Key Responsibilities: • Manage, organize and present web analytics data, key metrics and KPIs. • Manage the web analytics implementation and associated global reporting and dashboards. • Develop and deliver both regular and ad-hoc reports and dashboards for leadership to help drive decision-making. • Perform on-demand site performance and conversion analyses. • Monitor and analyze effectiveness of new features, web site changes, and marketing campaigns. • Conduct audits of content to ensure tracking tags are functioning and feeding respective reports. • Audit and troubleshoot existing implementation and/or data discrepancies while recommending solutions. • Collaborate with Product and Engineering teams to launch new features and products, aiding in proof of concept, a/b testing, and tracking implementation in an agile environment. • Identify data patterns, along with site usability or performance. • Design and lead training sessions for our analytics tools/processes/metrics that are relevant to a broad audience. • Develop recommendations to improve funnel conversion and customer engagement including creation of a testing plan and post-test analysis with internal sponsors and stakeholders • Participate in workgroups as assigned, providing analytics data and insights to inform initiatives. • Quickly identify causes and solutions to issues or unexpected results as identified in reporting. • Stay abreast on best practices and latest trends in web analytics. Skills and Experience: • BA/BS in economics, math, finance, engineering or other related field, advanced degree a plus. • Minimum of 5 years relevant work experience in a technical/analytical role. • Minimum of 3 years hands on experience in web analytics. • 2-3 years report development, administration, or implementation experience with web analytics tools such as Omniture, Google Analytics. • Experience collecting and analyzing data, making recommendations for improvements, changes, new initiatives. • Experience with a/b testing. Experience with a/b testing tools such as Monetate, Optimizely, Adobe Test & Target. • Strong analytical skills. Must be able to analyze information at both a macro level and a more detailed level and make strategic recommendations. • Must have strong problem solving skills and experience driving insights from data. • Ability to synthesize complex or diverse information. • Strong skill in creating effective performance dashboards and regularly reporting on key metrics to leadership. • Must be able to produce iterative deliverables quickly to meet business needs. • Must be experienced with SQL, and a scripting language like R or Python. • Strong organizational skills and the ability to effectively manage multiple projects at one time. • Perform other related duties as required or assigned. We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot: • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save. • Five hours of paid volunteer time per month with nonprofit organizations • Product discount of 40% off regular-price merchandise Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.­ LOCATION1155 Battery St. San Francisco, CA, 94111FULL TIME/PART TIMEFull time