Levi Strauss & Company:
Sr. Manager, IT Application Operations, BI-HANA-MDM Job in San Francisco, VT

JOB DESCRIPTION We believe that clothes — and how you make them — can make a difference. Since 1853, we’ve been passionate about innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do. A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values. We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to progress, authenticity and collaboration. Levi Strauss & Co. is seeking talent for our Information Technology team. We are looking to identify an accomplished Application Operations Sr. Manager that will lead our on-shore and off-shore vendor teams to provide IT functional and technical support and application maintenance to the business community in the following functional areas: SAP HANA (HANA, BW, Business Objects, Business Objects Data Services), Tableau, and Informatica MDM. Your work will involve hands-on configuration/RICEF development, delivering projects (either directly with hands-on involvement or managing the delivery through a third-party service provider/contractors) as well managing the overall quality of production support for these areas of the business. Experience implementing SAP HANA (and related reporting technologies such as Business Objects, SAP BW, Tableau) and hands-on or good grasp of Informatica MDM, or knowledgeable on the concepts of MDM. Experience implementing SAP HANA systems is mandatory with at least 5+ years of hands on configuration, implementation and support experience and 10+ years of experience in IT operations or implementation. The candidate should be flexible, knowledgeable, and can manage projects with external vendors or be involved hands on. Have experience in working with the business to collect the requirements, help them translate their needs into a Business Requirement Document and author a BRD, help create test cases and helping them with validation. Also, for larger initiatives, is capable to work with the business to create a business case/benefits case for such projects. Key Responsibilities: • Manage Service Provider to SLAs and continuous improvement in both production support and application maintenance/enhancements. • Prioritize new demand requests; authoring Business Requirements Documents; assisting the business with benefits case for larger projects and guiding on-shore off-shore vendors to achieve the same. • Authoring BRD, assisting the business with benefits case for larger projects. • Analyzing functionality gaps and developing alternatives. • Developing / reviewing delivery Project Plans with Service providers. • Configuration, Unit and Integration testing or reviewing the work done by the service providers to ensure quality. • Resolution of cross functional issues with different user groups and teams. • Prepare functional specifications or review of vendor prepared specifications for quality and completeness. • Coordination with development team and monitor the progress of developing activities and updating the status with respective teams. • Provide user training where appropriate. • Coordination with Super users in resolving the issues that arises during user training. • Offer assistance to production support team in case any L3 or L4 support is required. • Provide effective scope and issue management. • Manage projects using IT Project Life Cycle methodology when appropriate. Desired Skills and Experience • 8+ Years of experience in SAP HANA (and related reporting technologies) development or operations. • Experience in a global environment, managing vendor resources globally and partnering with global customer base • Leadership experience/in-depth knowledge of business operations and systems requirements processes. • Experience managing relational database applications, specifically SQL Server. • Experience managing multi-tier (application-database-web) Windows Server-based applications. • Bachelor’s degree in Computer Science, or appropriate combination of education and experience. • Extensive experience with SAP HANA and related platforms (HANA 2.0 SPS03, BW 7.5, BO 4.2, BODS 4.2, Tableau 10.5.15 versions), including knowledge in (OTC , RTC , COPA , BW Technical content, and Master Data); Extensive experience in Informatica MDM ((Power Center and Data Quality Ver 9.6.1. HF2, MDM hub ver 10.0 HF2), including knowledge in (Product and Location areas); Other BI technologies, versions, etc. • Self-reliance and capability for independent work; able to work well in a team • Willing to continue to learn as technology changes • Logical approach to solving problems. We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot: • 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save. • Five hours of paid volunteer time per month with nonprofit organizations • Product discount of 40% off regular-price merchandise The Company's policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. The Company has established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.­ LOCATION1155 Battery St. San Francisco, CA, 94111FULL TIME/PART TIMEFull time