Mac Support Technician (Executive Support)

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 8 days ago

JOB DESCRIPTION
We believe that clothes — and how you make them — can make a difference.

Since 1853, we’ve been passionate about innovation to meet people’s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.

A company doesn’t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values. We employ more than 17,000 people around the world – supporting great brands, including Levi’s®, Dockers® and Denizen®. Our employees are committed to progress, authenticity and collaboration.
Duties and Requirements⏵ Perform daily operation of Mac applications and equipment for VIP's. You will provide onsite and remote support for U.S. VIP users, primarily in San Francisco, but will need to support VIP users throughout the U.S.
⏵ Provide daily technical support to employees for internal Mac desktop systems software and hardware.
⏵ Provide desk-side assistance in resolving technology support issues.
⏵ Perform installations, repairs, upgrades, backups, and other maintenance tasks.
⏵ Recommend hardware and software solutions.
⏵ Assist with onboarding of new VIP users.
⏵ The ability to have  conversations with all customers or peers.
Apple Certifications a plus.

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:
⏵ 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.
⏵ Five hours of paid volunteer time per month with nonprofit organizations
⏵ Product discount of 40% off regular-price merchandise

Levi Strauss & Co. is proud to be an Equal Opportunity / Affirmative Action Employer. We are committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category. Minorities, females, people with disabilities and veterans are highly encouraged to apply.

LOCATION1155 Battery St. San Francisco, CA, 94111FULL TIME/PART TIMEFull time