Training Specialist, Americas

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 2 days ago
Job Description
Training Specialist, Americas
GoPromakes it easy for people to celebrate and share experiences. We believe life is more meaningful when shared. We build cameras, software, and accessories that help the world share itself in immersive and exciting ways.
GoPro is a global movement whose business is driven by shared experiences. We celebrate diversity. We practice inclusion. We foster belonging. We demand equality. And we share the experiences of individuals and communities who also hold these values as core to who they are. From So Paulo to Munich, Silicon Valley to Shenzhen, we are dedicated to building a company that reflects and honors the diverse global communities where we live, work, and play
GoPros Education and Training team is seeking a top tier candidate for the Education and Training Specialist based out of our GoPro HQ in San Mateo. This individual fosters a community of credible influencers and extend the reach and reinforce education and training across key marketing, sales, and internal initiatives in the Americas Region. He/She will drive face to face training execution in region, support core training initiatives with program management, and identify and administer process improvements for the department. The ideal person embodies the GoPro brand and is able to bring the brand to life during execution of our programs within various channels and verticals
Drive face to face training execution in region (training events, trade shows, sales summits and QBRs, PR and marketing events, internal etc)
Establish community experience with retail partners; creating open lines of communication
Manage partnerships with distributors, partners, and retailers to initiate and execute training initiatives as well as internally with key cross functional teams i.e. GoPro Awards Community
Work with the sales team to impact sell thru, attach and return rates
Work with the sales team to track KPIs and ROI on all training initiatives
Become an expert and catalog our retailers and distributors training programs and their selling and merchandising strategies
Visit field regularly to maintain realistic view on program: Distributors, Account Managers, Retailers, end consumers and competitors
Support managing video based LMS, (Learning Management System), online strategy and execution including updating, day to day maintenance and platform improvement projects.
Support production of local and localized training video content.
Identify and execute improvement initiatives linked to business objectives
Track all events and other training programs to provide KPIs and ROI. Measure project performance using appropriate systems, tools and techniques.
Identify, develop, and roll-out new processes when appropriate
College degree in associated field and/or 3+ years of related experience
Exceptional organizational and communication skills (written, verbal, interpersonal, etc.)
Speaks English and ideally one or more of the following languages, (Spanish, Portuguese), must have exceptional presentation and communication skills (written, verbal, interactive, etc.)
Comfortable facilitating and coaching teams in a fast paced, solutions-oriented environment
Experience working with distributors and key accounts in a sales/marketing/training capacity
Ability to solve problems by breaking down complex information into consumable content
Solid technical background, with understanding or hands-on experience with eLearning, mobile platforms
Ability to Project manage, multitask, and work in an autonomous environment with little direction or supervision
Ability to work cross functionally with key teams within the GoPro organization
Ability to work effectively in a team environment as needed
Ability to remain flexible and adaptable to the clients' culture and constant evolution
Strong research skills, Tech savvy, use or knowledge of the GoPro ecosystem is a plus
Strong working knowledge in Microsoft Office, SharePoint, Adobe products and other video editing software.
Willing to travel 50-70% of the time, including International travel
GoPro Highlights
Fully-stocked kitchen with snacks galore
Live it. Eat it. Love it. Two dedicated hours during your week to explore your passions and capture it with your GoPro.
Get your very own GoPro (Mounts and accessories included)
Discounted employee stock purchase plan (ESPP)
401(K) matching
Discretionary Time Off
12 weeks paid Parental Leave for new parents
Medical, dental, and vision insurance premiums are 100% paid for employees, 80% paid for dependents
Life insurance and disability benefits
Employee commuter shuttles
GoPro is an Equal Opportunity Employer.