Aether Apparel:
Assistant Store Manager - Aspen, CO Job in ASPEN, CA
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ASPEN, CA
Full-time | Customer Service, Retail, Retail - Buying, Retail - Management, Retail - Merchandising, Retail - Planning
$18 - $23 annual
About the job
As Assistant Store Manager, you will be responsible for carrying out AETHER brand goals through positive and effective communication with customers as well as efficient operation of the store. You will provide the Store Manager with the help he or she requires to keep the shop in top running order, from ordering inventory and processing sales to generating cash reports and responding to customer concerns.
Our ideal candidate will have retail-manager skills with a sharp business mindset. The candidate should be willing to execute the needs relayed from HQ. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills are also imperative.
RESPONSIBILITIES:
• Assist the store manager in planning and implementing strategies
• Coordinate daily customer-service operations (e.g. sales processes, orders, and payments)
• Track the progress of weekly, monthly, quarterly, and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing sales associates
• Communicate with clients and evaluate their needs
• Conduct regular audits to ensure the store’s appearance is on par with HQ-set guidelines
• Frequent communication with HQ on day-to-day business as well as larger iniatives
• Make sure all employees adhere to company’s policies and guidelines
• Act as an AETHER representative by setting an example for staff when the manager isn’t present
REQUIREMENTS:
• 2+ years in a Retail Assistant Manager role or similar position
• Bachelor’s degree or equivalent experience
• Familiarity with fashion trends and styles
• Experience with recruiting and performance-evaluation processes
• Familiarity with financial and customer-service principles
• Ability to create and analyze reports, spreadsheets, and sales statistics
• Have the ability to work autonomously when required
• Be dedicated to customer service and achieving a great customer experience
Our ideal candidate will have retail-manager skills with a sharp business mindset. The candidate should be willing to execute the needs relayed from HQ. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills are also imperative.
RESPONSIBILITIES:
• Assist the store manager in planning and implementing strategies
• Coordinate daily customer-service operations (e.g. sales processes, orders, and payments)
• Track the progress of weekly, monthly, quarterly, and annual objectives
• Monitor and maintain store inventory
• Evaluate employee performance and identify training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing sales associates
• Communicate with clients and evaluate their needs
• Conduct regular audits to ensure the store’s appearance is on par with HQ-set guidelines
• Frequent communication with HQ on day-to-day business as well as larger iniatives
• Make sure all employees adhere to company’s policies and guidelines
• Act as an AETHER representative by setting an example for staff when the manager isn’t present
REQUIREMENTS:
• 2+ years in a Retail Assistant Manager role or similar position
• Bachelor’s degree or equivalent experience
• Familiarity with fashion trends and styles
• Experience with recruiting and performance-evaluation processes
• Familiarity with financial and customer-service principles
• Ability to create and analyze reports, spreadsheets, and sales statistics
• Have the ability to work autonomously when required
• Be dedicated to customer service and achieving a great customer experience