Jenson USA
Date Posted: 4/21/2017

VP of Fulfillment

  • Company: Jenson USA
  • Country:United States
  • State:California
  • Location: Riverside, CA, Inland Empire
  • Required Exp: 10 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

We are looking for a fulfilment, logistics and warehouse leader with a background in freight, ERP, Lean, in a high-speed e-Commerce, direct-to-consumer business, coupled with an interest in working in a dynamic, entrepreneurial and fast-growing environment. Someone who is passionate about cycling or outdoor sports!

At Jenson USA we come to work every day to inspire people to ride, experience and explore. Our core values, including “customers are everything, show them the love” ... “set the pace” ... and “together we can do anything” … help explain the positive, outdoor, people-oriented culture that helped us build a “Top 500” internet retailer and become one of the fastest growing companies in the industry.

If you have a strong track-record leading teams to fulfill consumer needs by directing warehouse, freight, and fulfillment operations, in a fast-paced environment, and are interested in joining an exciting and rapidly-growing online retailer, come grow with us!

Our leadership team enables us with visionary thinking, a can-do attitude, and the facilities and resources we need to succeed.

We offer very competitive compensation to top-notch people who will help us continue building a world-class company.

Position Overview:
As an important member of the leadership team, the VP of Fulfillment is responsible for the in-bound, warehouse, outbound, and freight departments meeting or exceeding consumer and company expectations for fulfillment and efficiency objectives; providing leadership, development and direction for members of the operations team; developing and implementing plans to capture new business opportunities with expanded operations; and assisting the CEO in the development of corporate strategy.

Company Description:
Jenson USA was founded by our CEO, who has assembled a talented business team of fellow biking and outdoor enthusiasts to build a dynamic company that is thriving by continually pushing beyond our limitations.

We are a privately owned company headquartered approximately one hour east of downtown Los Angeles in Riverside, California, which was recently named by Forbes as #8 on its list of “America’s Coolest Cities” for its recreation, arts & culture, local eats and diversity.

Key Responsibilities Include:
1. Ensure that we meet the commitments we make to consumers for shipping and delivering their products on time and in good condition.
2. Provide leadership (vision, capabilities) for all fulfillment, warehouse, and logistics (freight) operations, creating a platform that allows us to grow even faster.
3. Ensure that assigned fulfillment and efficiency goals are met by utilizing all available tools; implement metrics and process improvements; lead, train, and mentor the team; refine and develop incentive plans; manage work allocation; recruit and hire new team members; and continue building a highly effective team dynamic.
4. Enable our fulfillment, warehouse, and logistics (freight) operations to support Jenson USA growing profitably to double and triple our current size, including opening, staffing, and leading all aspects of operations at new warehouses in distant locations.
5. Continually evaluate, refine and improve the Jenson USA fulfillment process and plan.
6. Evaluate the company's fulfillment tools, including leveraging our ERP and e-commerce systems, then recommend and implement improvements as appropriate.
7. Identify opportunities to improve metrics and report performance and recommend how to capture improvement opportunities.
8. Contribute as a member of the Company's leadership team in the development of strategic and operating plans as well as the development of corporate policy directives.
9. Help recruit, motivate and retain excellent people for all departments.
10. Contribute to the excellent teamwork environment throughout the company.
11. Take on other management responsibilities assigned by the CEO as the company grows.

Job Requirements

Skills and Candidate Attributes Required:
• Proven track record of meeting and exceeding short- and long-term goals for fulfillment and efficiency, preferably within a rapidly-growing B-to-C e-Commerce company.
• Demonstrated ability to motivate and lead others in the consistent attainment of goals.
• Excellent and enthusiastic people skills, especially an intense desire to please customers. Experience working in an external-facing or customer service role a plus.
• Strong written and oral communication skills.
• Ability to work with other executives in a collegial, team oriented environment.
• Knowledge of the biking or outdoor market.
• Resourceful and entrepreneurial; fast-moving, caring about people and profits.
• Always conduct yourself in a manner consistent with the company culture. We celebrate people who focus on our customers, empower the team, deliver results, deal honestly and openly, take decisive action, and exhibit uncompromising moral character and ethics.

Experience and Education Requirements:
• Deep understanding of e-commerce (e.g. as evidenced by knowledge of trends and challenges, a diverse network of contacts, etc.).
• Minimum of 10-15 years leading a team of 50-100 people in a rapidly growing B-to-C company, including hiring, training, motivating and managing.
• Supporting double-digit year-over-year revenue growth as a company leader in operations.
• Leading selection and negotiation of pricing and terms with the range of freight carriers and service providers (including 3PL) available to us, both domestic and international.
• Bachelor’s degree in Business, Management, Operations, or related area.

ADDITIONAL INFORMATION:
Jenson USA is an equal opportunity employer. We recognize the value of diversity and do not discriminate on the basis of any characteristic protected by state or federal law. Additional information about our company is available at www.JensonUSA.com/Careers.

To apply, please click on the "External Application" link, and be sure to let us know you found this job on Malakye!

Perks

We offer a variety of benefits and perks for employees and their family, with the freedom to choose the plans that best fit their everyday life. Visit www.jenconusa.com/careers for more information.

People

Aaron Garcia

Staff Photographer & Social Media Owner
Jenson USA
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Date Posted: 4/21/2017

VP of Fulfillment

  • Company: Jenson USA
  • Country:United States
  • State:California
  • Location:Riverside, CA, Inland Empire
  • Required Exp:10 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

We are looking for a fulfilment, logistics and warehouse leader with a background in freight, ERP, Lean, in a high-speed e-Commerce, direct-to-consumer business, coupled with an interest in working in a dynamic, entrepreneurial and fast-growing environment. Someone who is passionate about cycling or outdoor sports!

At Jenson USA we come to work every day to inspire people to ride, experience and explore. Our core values, including “customers are everything, show them the love” ... “set the pace” ... and “together we can do anything” … help explain the positive, outdoor, people-oriented culture that helped us build a “Top 500” internet retailer and become one of the fastest growing companies in the industry.

If you have a strong track-record leading teams to fulfill consumer needs by directing warehouse, freight, and fulfillment operations, in a fast-paced environment, and are interested in joining an exciting and rapidly-growing online retailer, come grow with us!

Our leadership team enables us with visionary thinking, a can-do attitude, and the facilities and resources we need to succeed.

We offer very competitive compensation to top-notch people who will help us continue building a world-class company.

Position Overview:
As an important member of the leadership team, the VP of Fulfillment is responsible for the in-bound, warehouse, outbound, and freight departments meeting or exceeding consumer and company expectations for fulfillment and efficiency objectives; providing leadership, development and direction for members of the operations team; developing and implementing plans to capture new business opportunities with expanded operations; and assisting the CEO in the development of corporate strategy.

Company Description:
Jenson USA was founded by our CEO, who has assembled a talented business team of fellow biking and outdoor enthusiasts to build a dynamic company that is thriving by continually pushing beyond our limitations.

We are a privately owned company headquartered approximately one hour east of downtown Los Angeles in Riverside, California, which was recently named by Forbes as #8 on its list of “America’s Coolest Cities” for its recreation, arts & culture, local eats and diversity.

Key Responsibilities Include:
1. Ensure that we meet the commitments we make to consumers for shipping and delivering their products on time and in good condition.
2. Provide leadership (vision, capabilities) for all fulfillment, warehouse, and logistics (freight) operations, creating a platform that allows us to grow even faster.
3. Ensure that assigned fulfillment and efficiency goals are met by utilizing all available tools; implement metrics and process improvements; lead, train, and mentor the team; refine and develop incentive plans; manage work allocation; recruit and hire new team members; and continue building a highly effective team dynamic.
4. Enable our fulfillment, warehouse, and logistics (freight) operations to support Jenson USA growing profitably to double and triple our current size, including opening, staffing, and leading all aspects of operations at new warehouses in distant locations.
5. Continually evaluate, refine and improve the Jenson USA fulfillment process and plan.
6. Evaluate the company's fulfillment tools, including leveraging our ERP and e-commerce systems, then recommend and implement improvements as appropriate.
7. Identify opportunities to improve metrics and report performance and recommend how to capture improvement opportunities.
8. Contribute as a member of the Company's leadership team in the development of strategic and operating plans as well as the development of corporate policy directives.
9. Help recruit, motivate and retain excellent people for all departments.
10. Contribute to the excellent teamwork environment throughout the company.
11. Take on other management responsibilities assigned by the CEO as the company grows.

Job Requirements

Skills and Candidate Attributes Required:
• Proven track record of meeting and exceeding short- and long-term goals for fulfillment and efficiency, preferably within a rapidly-growing B-to-C e-Commerce company.
• Demonstrated ability to motivate and lead others in the consistent attainment of goals.
• Excellent and enthusiastic people skills, especially an intense desire to please customers. Experience working in an external-facing or customer service role a plus.
• Strong written and oral communication skills.
• Ability to work with other executives in a collegial, team oriented environment.
• Knowledge of the biking or outdoor market.
• Resourceful and entrepreneurial; fast-moving, caring about people and profits.
• Always conduct yourself in a manner consistent with the company culture. We celebrate people who focus on our customers, empower the team, deliver results, deal honestly and openly, take decisive action, and exhibit uncompromising moral character and ethics.

Experience and Education Requirements:
• Deep understanding of e-commerce (e.g. as evidenced by knowledge of trends and challenges, a diverse network of contacts, etc.).
• Minimum of 10-15 years leading a team of 50-100 people in a rapidly growing B-to-C company, including hiring, training, motivating and managing.
• Supporting double-digit year-over-year revenue growth as a company leader in operations.
• Leading selection and negotiation of pricing and terms with the range of freight carriers and service providers (including 3PL) available to us, both domestic and international.
• Bachelor’s degree in Business, Management, Operations, or related area.

ADDITIONAL INFORMATION:
Jenson USA is an equal opportunity employer. We recognize the value of diversity and do not discriminate on the basis of any characteristic protected by state or federal law. Additional information about our company is available at www.JensonUSA.com/Careers.

To apply, please click on the "External Application" link, and be sure to let us know you found this job on Malakye!

Perks

We offer a variety of benefits and perks for employees and their family, with the freedom to choose the plans that best fit their everyday life. Visit www.jenconusa.com/careers for more information.

Date Posted: 4/21/2017

VP of Fulfillment

  • Company: Jenson USA
  • Country:United States
  • State:California
  • Location:Riverside, CA, Inland Empire
  • Required Exp:10 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available