ToeSox inc.
Date Posted: 6/23/2017

Customer Service Representative

  • Company: ToeSox inc.
  • Country:United States
  • State:California
  • Location: Vista, CA (San Diego Area)
  • Required Exp: 1 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

Our brands, ToeSox and Tavi Noir, create footwear products inspired by movement. Each brand sees the world from a unique point of view and expresses it through functional designs and beautiful silhouettes. Our products match each customer’s activity and style from sunrise to sunset.

We are currently looking to add a full time Customer Service Representative to our team in Vista, CA.

General Description:
The Customer Service Position is responsible for all aspects of day-to-day customer service. This position is responsible to ensure that Thirty Three Threads provides the highest levels of Customer Service while ensuring that our sales team is properly supported and adheres to company policy. The position includes, but is not limited to, the following tasks:

General Responsibilities:
• Order Entry.
• Weekly sales reporting per territory.
• Perform order maintenance, order adjustments, and cleanup back orders and order file.
• Enter return authorizations into ERP system.
• Track warranty claims and returns.
• Answer wholesale and Retail calls and emails.
o Communicate with customers and accounts regarding orders, product availability, shipment status, and returns.
o Helping accounts with their needs (example: sending order forms and answering general questions).
• Check and respond to emails and voicemails daily.
• Other duties as assigned.

Job Requirements

Qualifications:
• Ideal candidate has 1 year customer service experience
• Proficient in Microsoft Excel and Word documents
• Must be able to multi-task
• Ability to work well in a team environment
• Excellent written and verbal communication skills
• Must have creative problem-solving skills

To apply, please submit your cover letter and resume through Malakye.com

Perks

Date Posted: 6/23/2017

Customer Service Representative

  • Company: ToeSox inc.
  • Country:United States
  • State:California
  • Location:Vista, CA (San Diego Area)
  • Required Exp:1 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

Our brands, ToeSox and Tavi Noir, create footwear products inspired by movement. Each brand sees the world from a unique point of view and expresses it through functional designs and beautiful silhouettes. Our products match each customer’s activity and style from sunrise to sunset.

We are currently looking to add a full time Customer Service Representative to our team in Vista, CA.

General Description:
The Customer Service Position is responsible for all aspects of day-to-day customer service. This position is responsible to ensure that Thirty Three Threads provides the highest levels of Customer Service while ensuring that our sales team is properly supported and adheres to company policy. The position includes, but is not limited to, the following tasks:

General Responsibilities:
• Order Entry.
• Weekly sales reporting per territory.
• Perform order maintenance, order adjustments, and cleanup back orders and order file.
• Enter return authorizations into ERP system.
• Track warranty claims and returns.
• Answer wholesale and Retail calls and emails.
o Communicate with customers and accounts regarding orders, product availability, shipment status, and returns.
o Helping accounts with their needs (example: sending order forms and answering general questions).
• Check and respond to emails and voicemails daily.
• Other duties as assigned.

Job Requirements

Qualifications:
• Ideal candidate has 1 year customer service experience
• Proficient in Microsoft Excel and Word documents
• Must be able to multi-task
• Ability to work well in a team environment
• Excellent written and verbal communication skills
• Must have creative problem-solving skills

To apply, please submit your cover letter and resume through Malakye.com

Perks

Date Posted: 6/23/2017

Customer Service Representative

  • Company: ToeSox inc.
  • Country:United States
  • State:California
  • Location:Vista, CA (San Diego Area)
  • Required Exp:1 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available