Customer Service Representative

Catalyst Creative Group

Irvine California

2 year(s)

Job Description
• • 2+ years’ experience with EDI and Full Circle are a requirement for this position. Please do not apply if you do not qualify.• •

Catalyst Creative Group is a fast-growing menswear apparel manufacturing company based in Irvine, CA. The company designs and manufactures branded and private label apparel for many of the world’s largest retailers. We only hire “A+” players, which we define by having passion, a positive attitude, great judgment, strong initiative and ownership of their responsibilities. If this fits your character, we would love to meet you and discuss the opportunity.

Catalyst Creative Group is looking to hire a full-time Customer Service Admin to work alongside our Customer Service Team. This position would service all of our accounts, including major retailers, such as Target, Walmart, and Kohl's. Candidates must be organized, detailed oriented, able to multi-task, and have a positive attitude.

• Responsible for all of the below setup in our ERP system, Full Circle:
• Order Entry
• New Vendor Setup
• New Customer Setup
• New Style Setup
• EDI (including initial setup and testing)
• All customer invoicing and credit memo entry
• Support the sales team as needed (i.e. run booking, sell-through, and shipping reports)
• Inventory management and reporting
• Act as the liaison between the internal and warehouse teams
• Self-motivated and highly focused/detail-oriented
• Able to juggle multiple tasks in a fast pace work environment.
• Capable of meeting deadlines and following through with all tasks in a timely manner
• Minimum of 2 years’ experience in the apparel industry Customer Service role
• Proficient in Microsoft Office
• Full Circle experience and EDI experience required

Please include salary expectation along with a resume.
Catalyst Creative Group offers medical/dental/vision, paid vacation, summer hours, and competitive pay based on relevant experience. Room for growth for the right individual.