Who We Are: Brooks is a team of passionate people united by a desire to do meaningful work, lead healthy lives and make a difference. We share a focused mission: to inspire everyone to run and be active. That’s it. No distractions—it’s all about the run. Through science, creativity, service, authenticity and connection, we obsess over delivering the best running gear on the planet. We do it our way, with our unique spirit, with a goal of being more relevant to runners than any other brand, day after day and mile after mile. We are determined to innovate, challenging ourselves to lead thought at every turn. Inside these walls and on the roads, tracks and trails, we live and breathe Run Happy, celebrating the positive impact running has on our lives and others. We inject it into all we do because it makes everything better, smarter, more fun and more memorable. Our company culture defines us, bonds us together and creates the conditions for success. It is lived daily as a behavioral expression of our collective set of brand values: Connect with People, Innovate for our Customer, Compete as a Team, Build Trust, Have Fun & Bring Passion, and Be Active. If you’re on our team, it means you’re part of creating something extraordinary. You’re part of Brooks. Your job as the DC Waving clerk is to work closely with the DC Order Management Supervisor, other DC Supervisors and Customer Service to coordinate and direct the daily workload for all Ecommerce and Wholesale orders. Your work includes waving batches of orders that will be processed and shipped according to customer expectations. Additionally, you will track the progress of waves, release more work to the floor as needed, and maintain open lines of communication with various departments in the distribution center. Our business is constantly evolving and the work you’ll be responsible for will have a tremendous impact on the DC’s ability to deliver results and maintain the highest level of service Brooks is known for! Qualifications:
⏵ Coordinate daily workload accordingly with all DC Operations departments.
⏵ Notify the DC Operations team of all requested changes from customers regarding scheduling, processing and shipping. Implement changes as needed.
⏵ Coordinate special, expedited order requests with the Customer Service (REx), Operations and Logistics.
⏵ Process daily invoicing and billing.
⏵ Support management and operational leadership to deliver a high level of service, meet quality expectations, and exceed productivity goals.
⏵ Execute prioritization of Ecommerce and Wholesale orders as directed by Customer Service and DC Order Management Supervisor.
⏵ Partner with the Inventory Department regarding shortages, maintaining inventory logs and make order adjustments based on feedback from operations.
⏵ Perform data entry and records compilation.
⏵ Communicate to the DC Order Management Supervisor areas for continuous process improvement that improve DC workflow and performance to maximize efficiency.
⏵ Create bills of lading and coordinate routing and scheduling of customer pickups per customer routing guides
⏵ Keep DC Supervisor team informed of discrepancies that could impact FTZ compliance.
⏵ Special projects as assigned Qualifications:
⏵ High School diploma or equivalent
⏵ 5+years warehouse experience, required
⏵ 3+ years of specific wave planning experience
⏵ Experience working with a Warehouse Management System (WMS) such as Softeon, Manhattan, Red Prairie, High Jump
⏵ Proficient in MS Office Suite (Excel, Outlook, Word, etc.), required
⏵ Exceptional organizational skills
⏵ Exceptional ability to deal with adverse situations positively.
⏵ Excellent written and verbal communication skills
⏵ Ability to interact effectively with others. Be a team player.
⏵ Ability to work with little direct supervision
⏵ Ability to sit at a desk and perform computer work for 8-hour shifts
⏵ Maintain a good attendance record
⏵ Embraces and lives the Brooks values!
⏵ Ability to work a regular work schedule and flexible work schedule when needed; overtime when necessary during the scheduled workweek, weekends and holidays when work volume dictates the need, required
⏵ Ability to work independently, provide first-rate customer service, exercise flexibility when asked to transition into other tasks, demonstrate effective organizational and multi-tasking skills, and demonstrate excellent time management skills, required
⏵ Ability to work effectively with others, build and maintain positive, collaborative relationships with co-workers, and maintain a calm demeanor in stressful situations, required
⏵ Adherence to the DC Attendance Policy is an essential component of the job
⏵ Ability to embrace and live Brooks’ values!
⏵ Ability to work in limited climate-controlled conditions, required
⏵ Ability to regularly lift and/or move up to 25 lbs. frequently, 40 lbs. occasionally, and 50 lbs. seldom. At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, color, national origin, gender, gender identity, the presence of a sensory, physical or mental disability, medical condition, military status, marital status, pregnancy or child birth, sexual orientation, age, genetic information, status as a victim of domestic violence, sexual assault or stalking, political ideology, or any other non-merit based factors. Apply for this job