Continuous Improvement & Quality Assurance Analyst

Whitestown Indiana
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 2 days ago
CEO Pledge

Who We Are:

Brooks is a team of passionate people united by a desire to do meaningful work, lead healthy lives and make a difference. We share a focused mission: to inspire everyone to run and be active. That’s it. No distractions—it’s all about the run. Through science, creativity, service, authenticity and connection, we obsess over delivering the best running gear on the planet. We do it our way, with our unique spirit, with a goal of being more relevant to runners than any other brand, day after day and mile after mile. We are determined to innovate, challenging ourselves to lead thought at every turn. Inside these walls and on the roads, tracks and trails, we live and breathe Run Happy, celebrating the positive impact running has on our lives and others. We inject it into all we do because it makes everything better, smarter, more fun and more memorable. Our company culture defines us, bonds us together and creates the conditions for success. It is lived daily as a behavioral expression of our collective set of brand values: Connect with People, Innovate for our Customer, Compete as a Team, Build Trust, Have Fun & Bring Passion, and Be Active. If you’re on our team, it means you’re part of creating something extraordinary. You’re part of Brooks.

Brooks is looking for a skilled CI & QA Analyst to join our DC team in Whitestown, IN as we enhance, update and sustain critical, strategic supply chain management systems and processes. In this position, you play a key role in global distribution operations by reporting, analyzing and making recommendations for best in class practices to drive distribution programs for Brooks product. As a member of our DC team, you will be knowledgeable about all DC processes to develop reporting used for building recommendations to streamline DC processes, cost management and compliance. You will collaborate with the DC leadership team to construct business cases with clearly defined requirements by providing financial analyses including calculated Returns on Investment (ROI).


⏵ Design reporting and perform in-depth analysis on DC processes and metrics to identify any productivity issues and make recommendations to drive operational efficiency, and reduce costs

⏵ Establish baseline and target process metrics, facilitate brainstorming sessions with DC management, conduct Root Cause Analysis, and impact assessments. Create dashboard reporting for key stakeholders to report on KPI’s and operational performance metrics.

⏵ Use DC performance and service metrics to identify gaps in operations. Lead improvement initiatives and projects with cross functional teams to solve operational issues

⏵ Ensure all project outcomes and deliverables are implemented on time, on budget, and within scope

⏵ Conduct periodic reviews of processes and monitor post-project implementation performance via audits, savings verifications and reporting to track achievement of business objectives and returns on investments

⏵ Develop SOPs, create standardized reports, and conduct quarterly reviews to maximize operations, reduce costs and meet KPI’s.

⏵ Track and monitor department KPIs; develop action plans for below standard performance and/or service

⏵ Create and own a labor planning structure that meets goals and deadlines for inbound and outbound operations

⏵ Initially in this role, you will lead in the testing of WMS/Operations functions and will ensure issues and problems surfaced in testing of processes and systems are tracked and resolved.

⏵ Act as subject matter expert for Softeon (WMS) and provide additional training when necessary

⏵ Push creative thinking beyond the boundaries of existing industry and company practices when analyzing data to provide creative and innovation solutions.

⏵ Facilitate meetings with agendas that include clearly defined outcomes; follow up on assigned action items and next steps

⏵ Communicate difficult/sensitive information identified from your reporting and analysis to appropriate management tactfully and in a timely manner

⏵ Present complex technical data at appropriate detail for target audience (eg: DC management vs. line-level)

⏵ Documentation of business processes and ongoing updates to documentation as processes evolve

⏵ Prepare and update business reporting as requested by the DC leadership team

⏵ Conduct ad hoc analyses on specific areas of operations.

⏵ Monitor results of warehouse operation improvement initiatives.

⏵ Maintain and publish standard reports for distribution operations.


⏵ Bachelor’s degree (BA, BS) in Business Administration, Finance, Supply Chain or equivalent experience) required.

⏵ 5+ years of experience with logistics, operations, and/or analytical reporting

⏵ Exceptional computers skills required: Microsoft Office (strong Excel, Word, and PowerPoint skills)

⏵ Proficiency and SQL reporting required

⏵ Lean/5S experience a plus

⏵ Strong enjoyment in handling and formatting large files of data

⏵ Knowledge of distribution operations

⏵ Talent for analyzing and communicating alternatives, risks, and benefits with the goal of reaching decisions or resolving problems.

⏵ Excellent communication, skills

⏵ Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company.

⏵ Strong organizational, problem-solving, analytical, and decision-making skills.

⏵ Highly self-motivated and self-directed

⏵ Takes initiative and has a strong sense of urgency

⏵ Embraces and lives the Brooks values

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, color, national origin, gender, gender identity, the presence of a sensory, physical or mental disability, medical condition, military status, marital status, pregnancy or child birth, sexual orientation, age, genetic information, status as a victim of domestic violence, sexual assault or stalking, political ideology, or any other non-merit based factors.

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