Dainese USA:
Retail Sales Associate Job in Costa Mesa, CA, CA
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Costa Mesa, CA, CA
Full-time | Customer Service, Retail, Retail - Buying, Retail - Merchandising, Retail - Planning, Sales - Inside, Sales - Outside
About the job
Dainese is looking for a Retail Sales Associate to join their team at D-Store Costa Mesa, CA.
MISSION:
To advocate and deliver safety to people exposed to traumatic injuries in dynamic sports and everyday activities.
COMPANY:
The history of Dainese began in Molvena, Italy in 1972 when Lino Dainese, a young motorcyclist and businessman, started designing and making protective clothing for motorcycle riders. Taking inspiration from the geometry of medieval armor and from nature itself, Dainese spearheaded technological innovation for dynamic sports protections and apparel. Today, Dainese represents safety, protection, comfort and reliability. The engineers of the Dainese Technology Center, known as D-Tec, use the combined experience of extreme conditions of competition to create a collection of products that caters to all types of riders. Research, development and competition are the essence of a journey that began more than forty years ago. From Giacomo Agostini to Valentino Rossi, Dainese is part of motorcycling history and innovation. Dainese is a company of firsts – hard shell back protectors, knee sliders, and D-air® products, the intelligent protection based on air bag technology. In 2007, Dainese acquired AGV Helmets, one of the most respected helmets companies in the world, to complete the concept of head-to-toe protection. In 2015, Dainese was acquired by InvestCorp, and is expanding its global business with new technology, branding, and retail expansion.
Dainese controls and maintains 20 company owned flagship “D-Stores” around the world and are seeking to expand the retail department and experience exponentially in the next 5 years. We are the only company in the world that offers head to toe protection through direct retail channels. The role of a Sales Associate at Dainese D-Stores is to ensure our customers the best possible shopping experience of our brands and products, by providing the highest level of customer service and product knowledge.
Duties and Responsibilities:
• Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
• Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
• Adheres to all Company policies regarding sales, operations, branding, and marketing.
• Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
• Handles merchandise returns and/or exchanges in accordance with store policy.
• Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
• Attends store meetings and training sessions as requested.
• Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
• Prepares product displays as requested.
• Balances cash drawer and total currency sales each day.
• Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
• Answers retail phones and emails, and assists customers with information and sales.
• Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
• Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
• Occasional overtime may be required for special events, and can include working at off-site events.
• Work hard to ensure the store is run as efficiently as possible
MISSION:
To advocate and deliver safety to people exposed to traumatic injuries in dynamic sports and everyday activities.
COMPANY:
The history of Dainese began in Molvena, Italy in 1972 when Lino Dainese, a young motorcyclist and businessman, started designing and making protective clothing for motorcycle riders. Taking inspiration from the geometry of medieval armor and from nature itself, Dainese spearheaded technological innovation for dynamic sports protections and apparel. Today, Dainese represents safety, protection, comfort and reliability. The engineers of the Dainese Technology Center, known as D-Tec, use the combined experience of extreme conditions of competition to create a collection of products that caters to all types of riders. Research, development and competition are the essence of a journey that began more than forty years ago. From Giacomo Agostini to Valentino Rossi, Dainese is part of motorcycling history and innovation. Dainese is a company of firsts – hard shell back protectors, knee sliders, and D-air® products, the intelligent protection based on air bag technology. In 2007, Dainese acquired AGV Helmets, one of the most respected helmets companies in the world, to complete the concept of head-to-toe protection. In 2015, Dainese was acquired by InvestCorp, and is expanding its global business with new technology, branding, and retail expansion.
Dainese controls and maintains 20 company owned flagship “D-Stores” around the world and are seeking to expand the retail department and experience exponentially in the next 5 years. We are the only company in the world that offers head to toe protection through direct retail channels. The role of a Sales Associate at Dainese D-Stores is to ensure our customers the best possible shopping experience of our brands and products, by providing the highest level of customer service and product knowledge.
Duties and Responsibilities:
• Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
• Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
• Adheres to all Company policies regarding sales, operations, branding, and marketing.
• Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
• Handles merchandise returns and/or exchanges in accordance with store policy.
• Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
• Attends store meetings and training sessions as requested.
• Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
• Prepares product displays as requested.
• Balances cash drawer and total currency sales each day.
• Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
• Answers retail phones and emails, and assists customers with information and sales.
• Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
• Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
• Occasional overtime may be required for special events, and can include working at off-site events.
• Work hard to ensure the store is run as efficiently as possible