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Costa Mesa, CA, CA

Full-time | Merchandising, Merchandising - Visual, Operations, Retail, Retail - Buying, Retail - Management, Retail - Merchandising, Retail - Planning, Sales - Inside, Sales - Outside

About the job

Dainese USA Inc. is looking for a National Retail Manager that has a hustling type mindset that will help build the brands at a retail level across all North America. We are looking for someone with a track record of driving store performance and profitability, someone who can bring a customer-first type culture to all our flagships stores. Reporting to the US Executive VP this person will be responsible for recruiting and leading a team that delivers the highest standards the store's product turnover, staff compliance, and most importantly, sales. Dainese USA Inc. is combining their strong Italian heritage with a North American marketing approach, come be a part of it.

Your main activities will include:
• Manage and motivate store teams to increase sales and increase efficiency.
• Be a part of the entire staffing process by coaching store managers how to recruit, interview, hire and evaluate retail associate progress.
• Analyze key performance indicators of the POS and challenge teams on how to improve.
• Supervise and ensure the implementation of the company policies, while providing feedback on ways to improve overall business.
• Follow ROI and impact of activities and/or events in each region.
• Propose initiatives to improve Dainese’s retail store business with specific focus on the store operations that improve the store performances and profitability.
• Constantly monitor on-site DOS to ensure that problems are addressed timely and all guidelines are followed.
• Monitor the overall stores look and feel, the maintenance of the visual merchandising standards and retail staff appearance to any customer that walks into one of the retail stores.
• Coach & support the team to create a customer-first culture within all operational efficiencies
• Create customer experience where each store’s team can connect and close sales, as well as retarget customer to revisit.
• Supervise the store’s compliance with the Company’s accounting, inventory control, and loss prevention policy and procedures.
• Pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Area.
• Identify and develop a business plan to address and manage issues effectively as far as underperforming stores are concerned.

You will collaborate with the following individuals:
• Support the Executive VP in reviewing and addressing all contract updates/amendments and addressing potential legal topics.
• Act as the liaise between the store managers and Head Office departments in Italy and USA.
• Coordinate local marketing activities with the North America marketing dept., – propose and review marketing plans and activities.
• Coordinate with the Merchandising Team to ensure the correct level of stock and product turns.
View Company Profile
1501 Lincoln Blvd.#1014 Venice, CA. 90291