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Deep Ellum (Dallas, CA

Full-time | Management - Brand, Retail, Retail - Buying, Retail - Management, Retail - Merchandising, Retail - Planning

About the job

HUF is opening a flagship in the Deep Ellum neighborhood of Dallas, Texas – spread the word! And we’re hiring an Assistant Retail Store Manager to join our Store Manager in making this flagship a very special place.

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store KPI's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

CUSTOMER EXPERIENCE
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks, etc.)

PRIORITY SETTING/ DECISION MAKING
• Prioritizes and delegates tasks to meet all operational needs
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices

RESULTS DRIVEN
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards

ADDITIONAL RESPONSIBILITIES
• Ability and willingness to take on additional tasks
• Adheres to federal, state and local labor laws
• Secures and maintains assigned company property
• Ability to safely lift up to 50 pounds
• Flexibility with schedule (able to work weekends, early mornings, nights, peak holiday periods)
• Opening/Closing Shift: May be required to open or close store during specific periods based on business needs

EDUCATION/ SKILLS/ EXPERIENCE
• Passion for product, brand, fashion and trends
• High school diploma or equivalent required
• Effective written, verbal and presentation skills
• Strong communication and time management skills
• Basic math and computer proficiency
• Previous retail or stock experience required
• Experience supervising teams preferred
• Retail Management experience

PHYSICAL DEMANDS
• Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
• Ability to operate a cash register and fold and display merchandise
• Ability to work in store sales floor for extended periods - 95% or more of assigned shift

Benefits:
• Medical
• Dental
• Vision
• EAP – Employee Assistance Program
• Paid Life and AD&D Insurance
• Retirement Plan – 401(K)
• Pet Healthcare
• Employee Discount
• Vacation + holiday pay

This is full-time position with benefits. We will contact only those candidates selected for further consideration.

HUF is an Equal Opportunity Employer: M/F/PV/D (minority, female, protected veteran, disability)

View Company Profile
1501 Lincoln Blvd.#1014 Venice, CA. 90291