Assistant Retail Store Manager

Deep Ellum (Dallas Texas
Required Experience: 3 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted yesterday

HUF is opening a flagship in the Deep Ellum neighborhood of Dallas, Texas – spread the word! And we’re hiring an Assistant Retail Store Manager to join our Store Manager in making this flagship a very special place.

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store KPI's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

CUSTOMER EXPERIENCE

⏵ Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

⏵ Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate

⏵ Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

⏵ Shares feedback from customers with the leadership team to improve the overall customer experience

⏵ Performs as the floor supervisor role as needed to cover non-peak periods (breaks, etc.)

PRIORITY SETTING/ DECISION MAKING

⏵ Prioritizes and delegates tasks to meet all operational needs

⏵ Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

⏵ Supports and executes visual directives and maintains visual standards set by the company

⏵ Drives efficiency in all operational store processes

⏵ Maintains merchandise flow, filling and presentation standards throughout the store and stockroom

⏵ Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience

⏵ Ensures all store associates follow all policies, procedures and all Safety Program practices

RESULTS DRIVEN

⏵ Holds self and others responsible for the accomplishment of all operational tasks

⏵ Coaches and provides feedback on Sales Associate's performance

⏵ Supports associate engagement by recognizing and rewarding outstanding performance

⏵ Provides direction to associates to ensure understanding of company directives and standards

ADDITIONAL RESPONSIBILITIES

⏵ Ability and willingness to take on additional tasks

⏵ Adheres to federal, state and local labor laws

⏵ Secures and maintains assigned company property

⏵ Ability to safely lift up to 50 pounds

⏵ Flexibility with schedule (able to work weekends, early mornings, nights, peak holiday periods)

⏵ Opening/Closing Shift: May be required to open or close store during specific periods based on business needs

EDUCATION/ SKILLS/ EXPERIENCE

⏵ Passion for product, brand, fashion and trends

⏵ High school diploma or equivalent required

⏵ Effective written, verbal and presentation skills

⏵ Strong communication and time management skills

⏵ Basic math and computer proficiency

⏵ Previous retail or stock experience required

⏵ Experience supervising teams preferred

⏵ Retail Management experience

PHYSICAL DEMANDS

⏵ Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally

⏵ Ability to operate a cash register and fold and display merchandise

⏵ Ability to work in store sales floor for extended periods - 95% or more of assigned shift

Benefits:

⏵ Medical

⏵ Dental

⏵ Vision

⏵ EAP – Employee Assistance Program

⏵ Paid Life and AD&D Insurance

⏵ Retirement Plan – 401(K)

⏵ Pet Healthcare

⏵ Employee Discount

⏵ Vacation + holiday pay

This is full-time position with benefits. We will contact only those candidates selected for further consideration.

HUF is an Equal Opportunity Employer: M/F/PV/D (minority, female, protected veteran, disability)

• Medical
• Dental
• Vision
• EAP – Employee Assistance Program
• Paid Life and AD&D Insurance
• Retirement Plan – 401(K)
• Employee Discount
• Vacation + holiday pay