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San Juan Capistrano, CA

Full-time | Customer Service, Operations, Sales - Inside

About the job

Richer Poorer is growing and we are seeking someone who loves to be on the front lines of an expanding lifestyle apparel brand. With a focus on quality staples and design-driven basics we are excited to bring someone in to help us reach the next level.

Responsibilities include:
Data Entry
• Tracking B2B platform for sales order entries
• Updating B2B platform for weekly line sheets
• Account set up

Daily Communication with Wholesale Customers
• Tracking sales orders to anticipate any issues and ensuring orders ship on time
• Provide tracking numbers to customers for shipped orders
• Maintaining and strengthening relationships with current clients
• Assisting in expanding present client database

Daily Communication with Internal Teams
• Working with Finance to ensure orders are paid on time
• Collaborating with Logistics to ensure orders ship on time correctly
• Checking PO due dates for back ordered items and alter sales reps

Prospecting
• Looking for new potential wholesale customers
• Filtering approval of new customers through brand team

Market Pre/Post work
• Assisting with market preparation and appointments
• Working with creative and visuals teams on sample coordination and line sheets
• Pulling reports and work with brand manager for end of season collection reviews
• Managing seasonal order placement, reorders, changes/cancellations, etc.
View Company Profile
1501 Lincoln Blvd.#1014 Venice, CA. 90291