Manager Training - Calvin Klein
|Required Experience:||0 year(s)|
|Salary Range:||Not available|
Posted 2 days ago
The Manager, Training is responsible for creating and executing training and development initiatives for the Stores Organization. This role acts as a brand ambassador between the Store Operations department and the field to support the Calvin Klein Experience. Responsibilities also include the execution of the field recognition program.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:
Develop and enhance training materials and programs that drive organizational performance and support, educate, and invest in our field team.
Deliver sales and operational training to field team; support training and on-boarding during new store openings.
Develop and maintain on-boarding programs that align with brand standards.
Partner with the Store Operations Team to design training content that fills identified operational and competency gaps; lead training effort for select operational projects.
Create product knowledge materials and videos in partnership with the Visual and Merchandising departments.
Conduct store visits and collect feedback to identify areas of opportunity, recommend solutions, and develop learning strategies that drive results.
Participate in cross-functional store planning meetings and advise on training opportunities and strategies.
Support change management efforts during operational implementations; demonstrate business and training expertise to help guide organizational change.
Organize and support field meetings.
Manage the annual field recognition program.
QUALIFICATIONS & EXPERIENCE:
Experience: 3 - 5 years of Learning & Development experience required
Education: Bachelors degree preferred or equivalent experience
Instructional and content design experience
Compelling presenter and strong facilitation skills
Exemplary written and verbal communication skills
Proficient in MS Outlook, Word, Excel, and PowerPoint
Excellent time management and organizational skills
Solid interpersonal and collaboration skills
InDesign and/or Photoshop experience preferrer
In-store experience preferred