PVH Corp:
Customer Service Assistant - DUTCH Job in Paris, VT
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Paris, VT
Full-time
About the job
About the Company
We are one of the largest global apparel companies. With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest apparel companies in the world.\n \nWe are over 36,000 associates operating in over 40 countries and nearly $9 billion in 2017 annual revenues. We own and market the iconic CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, Arrow, Speedo*, Warner's, Olga and True&Co. brands and market a variety of goods under our owned and licensed brands.\n \n \nWe\n \n Began in 1881 by mending shirts for miners in Pottsville, PA\n \n Revolutionized dress shirts with the Van Heusen soft-folding collar in 1921\n \n Went public on the NYSE in 1920\n \n Changed our name from Phillips-Van Heusen to PVH Corp. in 2011\n \n Acquired CALVIN KLEIN in 2003 and grew their revenue from $172 million in 2002 to $2.9 billion in 2014\n \n Acquired TOMMY HILFIGER in 2010 and grew their revenue from $2.2 billion to $3.6 billion in 2014\n \n Purchased Warnaco Group in 2013 for approximately $3 billion\n \n Stay true to our Core Values of passion, integrity, individuality, partnership and accountability\n \n Support the needs of women and children through The PVH Foundation.\n \n Established Save the Children as our worldwide philanthropic partner in 2014\n \nWe Are PVH.\n \n*The Speedo brand is licensed for North America and the Caribbean in perpetuity from Speedo International, Ltd.
Position Description
Under the responsibility of the Customer Service Manager, you will be reactive and rigorous in order to ensure the operational management of the key accounts for which you are responsible.\n\nYour main missions are to ensure the deliveries and the commercial follow-up of the population of which you will be in charge. To do this, your main tasks will be:\n\n- Follow the deliveries, in relation with our logistics teams- Manage the spill of orders via different tools\n- Maintain and optimize the customer relationship with the shops- Follow and settle disputes\n- Manage end-of-season returns\n- Monitor Commercial Operations and Shop Events\n \nThe post is based at Ternat.
Position Requirements
You justify a similar experience of 2 to 3 years minimum in a customer service. Experience in the fashion is an asset.\n\nYou have excellent interpersonal skills. The sense of service, listening, dynamism, team spirit and autonomy are an integral part of your values.You are recognized for your adaptability in a new environment.\n\nThe control of the Office Pack (in particular Excel) and the SAP software are essential.\n\nYou speak fluent English, Dutch and French.\n\nYou will have the opportunity to join a dynamic team, motivated and full of good mood.\n\n\nJoin us!
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We are one of the largest global apparel companies. With a history going back over 135 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest apparel companies in the world.\n \nWe are over 36,000 associates operating in over 40 countries and nearly $9 billion in 2017 annual revenues. We own and market the iconic CALVIN KLEIN, TOMMY HILFIGER, Van Heusen, IZOD, Arrow, Speedo*, Warner's, Olga and True&Co. brands and market a variety of goods under our owned and licensed brands.\n \n \nWe\n \n Began in 1881 by mending shirts for miners in Pottsville, PA\n \n Revolutionized dress shirts with the Van Heusen soft-folding collar in 1921\n \n Went public on the NYSE in 1920\n \n Changed our name from Phillips-Van Heusen to PVH Corp. in 2011\n \n Acquired CALVIN KLEIN in 2003 and grew their revenue from $172 million in 2002 to $2.9 billion in 2014\n \n Acquired TOMMY HILFIGER in 2010 and grew their revenue from $2.2 billion to $3.6 billion in 2014\n \n Purchased Warnaco Group in 2013 for approximately $3 billion\n \n Stay true to our Core Values of passion, integrity, individuality, partnership and accountability\n \n Support the needs of women and children through The PVH Foundation.\n \n Established Save the Children as our worldwide philanthropic partner in 2014\n \nWe Are PVH.\n \n*The Speedo brand is licensed for North America and the Caribbean in perpetuity from Speedo International, Ltd.
Position Description
Under the responsibility of the Customer Service Manager, you will be reactive and rigorous in order to ensure the operational management of the key accounts for which you are responsible.\n\nYour main missions are to ensure the deliveries and the commercial follow-up of the population of which you will be in charge. To do this, your main tasks will be:\n\n- Follow the deliveries, in relation with our logistics teams- Manage the spill of orders via different tools\n- Maintain and optimize the customer relationship with the shops- Follow and settle disputes\n- Manage end-of-season returns\n- Monitor Commercial Operations and Shop Events\n \nThe post is based at Ternat.
Position Requirements
You justify a similar experience of 2 to 3 years minimum in a customer service. Experience in the fashion is an asset.\n\nYou have excellent interpersonal skills. The sense of service, listening, dynamism, team spirit and autonomy are an integral part of your values.You are recognized for your adaptability in a new environment.\n\nThe control of the Office Pack (in particular Excel) and the SAP software are essential.\n\nYou speak fluent English, Dutch and French.\n\nYou will have the opportunity to join a dynamic team, motivated and full of good mood.\n\n\nJoin us!
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