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The Business Process Management (BPM) organization contributes to PVHs Transformation through global adoption of new and enduring business capabilities. Our mission is to lead, listen and partner to create extraordinary value for our brands through process excellence. BPM optimize business processes to deliver consistent, core capabilities balanced with flexibility to support value add brand/regional differences.
The Business Process Team operates as internal consultants across PVH, leading the design and implementation of planning leading practices and Transformation programs. The team serves as subject matter experts, guiding and supporting business units on Transformation strategies/roadmaps, business process design, development of capabilities and systems, performance metrics, training, adoption, and continuous improvement.
The primary responsibility of the Senior Business Process Analyst Consumer Data Transformation (CDT) is to drive the advancement of PVHs end-to-end CDT business processes, capabilities, & performance spanning program design, campaign creation & execution, personalization, collaboration, and analytics.
This role has a significant leadership (influence) impact on building, enabling, and advancing the CDT processes & capabilities across PVH brands and business units. It requires a strong ability to influence at multiple levels across the organization.
This position actively partners with business and IT in the implementation of CDT business Transformation projects with a focus on leading CDT process design & optimization and capability implementation. This role drives and facilitates the tactical execution of business enablement activities including business requirements & training documentation, user acceptance testing, training & business adoption, and continuous improvement.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:
Document current, and develop future, business process maps, using BPM methods/tools which effectively communicate processes and improvement opportunities.
Understand as is and future-state business processes, help analyze gaps, and provide recommended solutions which advance business capabilities
Understand and document process variability across brands/regions/units and recommend corresponding variable approaches to enable core, consistent future state processes.
Maintain an effective repository of process maps for assigned business units.
Contribute as a Subject Matter Expert (SME) with strong knowledge in assigned business areas; both current state and opportunities to improve.
Determine and document the impact of change to business processes. Assist business partners to define their from/to change impacts and develop adoption action plans.
Effectively collaborate and coordinate between IT, business and other functions to ensure consistent levels of detail in the business process models.
Help advance capabilities/processes toward best-in-class by supporting cross business forums to exchange/transfer knowledge and drive consistent improvement opportunities.
Assist with documenting process enhancement requests across business units
Regularly report and update on progress, timelines, and challenges.
QUALIFICATIONS & EXPERIENCE:
Minimum 3- 5 years of business experience in retail: CRM, analytics, digital marketing, master data, etc.
Apparel or consumer products company experience preferred; ideally fast-moving, multi-channel business with global manufacturing/sourcing.
Prefer experience with people management and/or project management
Prefer experience with Salesforce and/or any CRM system and business process mapping tools (Visio, Blueworks, etc.)
Bachelors degree is required.
Strong skills and knowledge of retail systems and processes
Practical experience designing, documenting and presenting business processes, sub-processes
Ability to work under pressure, meet deadlines and handle multiple projects simultaneously
Self-motivated with excellent communication,interpersonal skills and ability to work autonomously
Fluent with tools to document business processes, such as Visio, Blueworks, etc.
Ability to maintain poise and positivity in fast-paced rapidly changing environment
Proven project management skills
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicants current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH