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PVH and the Talent Development team believe in a people-first culture. PVH University is a key focus of the Talent Development team, empowering associates across the company to design their futures and build core competencies by delivering engaging and impactful learning content in the classroom and online. The Talent Development team is a group of passionate, future-thinking people who are agile, highly collaborative, and who foster a start-up-like environment.
The Director of Systems Training (Commercial) will be a key member of the Talent Development team, responsible for the design of global training strategies across the Commercial business domain. This role will establish the training strategy & approach for all areas of the Commercial work stream, including all direct systems, relevant business processes and indirectly connected systems (SAP, GTN, Centric), expanding in alignment with TPG roadmap. This workstream includes retail, wholesale and ecom channels.
The Director will work with senior level cross-functional business partners within the domain to define future state systems and processes, evaluate business impact, assess training needs, design training strategy, guide creation of individual programs, and support team in facilitation and deployment of the strategy, based on scope of deployment.
The ideal candidate will take an enterprise-wide mindset to their work, manage multiple projects across the domain, and build strong partnerships with key mid and senior level stakeholders across TPG, Business Process, Change Management and global brands. This person will support creation of end-to-end processes, will identify key points of system connectivity, and will lead all training strategy and execution, from initial assessment through end user adoption.
PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:
Develop and execute short and long-term training strategies, inclusive of measurement strategy
Responsible for domain training strategy, design & development to align to organizational needs and to drive adoption
Assess change impacts and user knowledge gaps, define and design training curriculum, lead direct reports to create training modules and related materials to support implementation and adoption of enterprise system
Develop thorough and effective training communication and training assessment programs
Establish robust Business Power User and onboarding programs, as needed by region
Develop hypercare and steady state support strategy
Facilitate effective end user training (classroom, virtual) for Business Power Users & End Users, in partnership with Training Manager as appropriate
Define and oversee timeline for training design, development, and delivery
Build strong partnerships with key mid and senior level cross-functional partners
QUALIFICATIONS & EXPERIENCE:
10+ years of experience in creating training program strategy, design, development and implementation
5+ years of experience in systems and/or technical training program development
5+ years of experience facilitating classroom and virtual training sessions
4+ years effective supervisory experience
Managing global training projects and programs with multiple senior level stakeholders
Evaluating training effectiveness measures
Experienced instructional designer, systems training required (SAP preferred), including ILT, vILT, elearning, and microlearning content
Experience in retail or wholesale environment required
Experience in consulting or advising a plus
Bachelors degree required; degree in Business, Organization Effectiveness, Adult Learning, Instructional Design or I/O preferred
Masters degree preferred
Exceptional leadership capabilities, strong indirect influence skills and effective executive presence
Exceptional verbal and written communication skills, with strong retail business acumen
Exceptionally presentation and facilitation skills
Broad knowledge of effective content authoring tools and effective deployment programs
Highly proficient in LMS management (Workday Learning preferred)
Extremely detail oriented, yet highly flexible
Strong time management and prioritization capabilities
Excellent planning and organizational skills
Multiple brand offices within NYC, Bridgewater, NJ
10- 15% global travel based on project requirements (Asia / Europe)
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicants current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH