SEED People's Market
Date Posted: 5/24/2017

Retail Team Leader - Key Holder

  • Company: SEED People's Market
  • Country:United States
  • State:California
  • Location: Costa Mesa, CA
  • Required Exp: 1 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

The Seed People's Market is in search of a Retail Team Leader - Key Holder, to join the team in Costa Mesa, CA.

Job purpose //
The Retail Team Leader is responsible for the direct management of the sales staff for their shift. Ensuring all sales staff are informed of the daily target, promotions, tasks and that customer service standards are being met across the store. The Floor Lead also carries out specific tasks as delegated from upper management. The Floor Lead fills in when the Dept Lead and/or Assistant Manager are unavailable in store.

Reports to // Department Lead, Assistant Manager, GM.

Direct reports // Sales Associate

PLEASE NOTE: Multiple scheduling options available, please include availability with your submission.

Duties and responsibilities //
• Manage, coach and motivate Sales staff to ensure proper service standards are met.
• Lead by example with a positive attitude and a Seed Ambassador mentality.
• Meet financial goals by assuring proper coverage is executed and customer service is a top priority.
• Coaching and training sales staff on proper selling techniques, product knowledge and store procedures.
• Communicating to upper management with any staff issues or concerns.
• Maintain store up keep and appearance.
• Communicate product needs with Inventory, Merch and/or Buying team.
• Evaluate store needs per day and prioritize daily tasks for maximum payroll efficiency.
• Open/close store and registers with proper cash handling.
• Handle customer complaints, issues and questions with a positive attitude to help retain the customer.
• Other duties as assigned by upper management that refer to Floor Lead responsibilities.

Job Requirements

Qualifications //
• Must have excellent customer service skills
• Excellent written, verbal and oral communication skills
• Must have the ability to coach and drive a team to hit sales goals
• Ability to work calmly and professionally under pressure
• Team player
• Should understand our mission statement and be an advocate for it.

Physical requirements //
• Must be able to work a 6-8 hour shift.
• Must be able to stand for up to 4 hour periods at a time
• Able to pick up packages weighing various amounts. Able to use store tools when packages are too heavy.

To Apply // Please submit your brief cover letter and resume through Malakye.

PLEASE NOTE: Multiple scheduling options are available for this position, please include availability with submission including total weekly hours / days you can work.

Perks

People

Kristin Santiago

Assistant Buyer, Merchandiser, Floor Lead
Seed People's Market

Stephanie Nguyen

Social Media & E-commerce Manager
SEED People's Market

Bryan Do

Store Operations Manager
SEED People's Market
Date Posted: 5/24/2017

Retail Team Leader - Key Holder

  • Company: SEED People's Market
  • Country:United States
  • State:California
  • Location:Costa Mesa, CA
  • Required Exp:1 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

The Seed People's Market is in search of a Retail Team Leader - Key Holder, to join the team in Costa Mesa, CA.

Job purpose //
The Retail Team Leader is responsible for the direct management of the sales staff for their shift. Ensuring all sales staff are informed of the daily target, promotions, tasks and that customer service standards are being met across the store. The Floor Lead also carries out specific tasks as delegated from upper management. The Floor Lead fills in when the Dept Lead and/or Assistant Manager are unavailable in store.

Reports to // Department Lead, Assistant Manager, GM.

Direct reports // Sales Associate

PLEASE NOTE: Multiple scheduling options available, please include availability with your submission.

Duties and responsibilities //
• Manage, coach and motivate Sales staff to ensure proper service standards are met.
• Lead by example with a positive attitude and a Seed Ambassador mentality.
• Meet financial goals by assuring proper coverage is executed and customer service is a top priority.
• Coaching and training sales staff on proper selling techniques, product knowledge and store procedures.
• Communicating to upper management with any staff issues or concerns.
• Maintain store up keep and appearance.
• Communicate product needs with Inventory, Merch and/or Buying team.
• Evaluate store needs per day and prioritize daily tasks for maximum payroll efficiency.
• Open/close store and registers with proper cash handling.
• Handle customer complaints, issues and questions with a positive attitude to help retain the customer.
• Other duties as assigned by upper management that refer to Floor Lead responsibilities.

Job Requirements

Qualifications //
• Must have excellent customer service skills
• Excellent written, verbal and oral communication skills
• Must have the ability to coach and drive a team to hit sales goals
• Ability to work calmly and professionally under pressure
• Team player
• Should understand our mission statement and be an advocate for it.

Physical requirements //
• Must be able to work a 6-8 hour shift.
• Must be able to stand for up to 4 hour periods at a time
• Able to pick up packages weighing various amounts. Able to use store tools when packages are too heavy.

To Apply // Please submit your brief cover letter and resume through Malakye.

PLEASE NOTE: Multiple scheduling options are available for this position, please include availability with submission including total weekly hours / days you can work.

Perks

Date Posted: 5/24/2017

Retail Team Leader - Key Holder

  • Company: SEED People's Market
  • Country:United States
  • State:California
  • Location:Costa Mesa, CA
  • Required Exp:1 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available