West Valley City Utah
|Required Experience:||0 year(s)|
|Salary Range:||Not available|
Geek out with customers in the retail store by sharing your insane, expert, gear knowledge. In addition to providing smashing service, you’ll act as the face of customer relations for Backcountry.com. About the Job: • Support customers by helping them select relevant products and answering gear questions. • Place orders, create try-on carts, and process returns and exchanges. • Cycle count to maintain the highest level of inventory accuracy. • Maintain and manage cash flow to ensure a high level of accuracy. • Operate within multiple software systems to ensure the completion of all tasks. • Create engaging displays to increase sales. • Organize product, clean, and maintain a tidy storefront. • Assist Retail Runner department based on store volumes. • Other duties as assigned. About You: • High School Diploma or equivalent. • Six-months retail sales experience or as a Customer Solutions Gear Head. • Strong Communication skills (Verbal and Written). • Strong ability to multitask. • In depth knowledge of at least one Backcountry.com related sport • Proactive mindset and creative problem-solving skills. • Ability to share passion and knowledge to customers about your sport • Strong time management ability. • Ability to type 30+ WPM • The employee is regularly required to talk and hear. • The employee must be able to stand and walk throughout the entire shift. • The employee may be required to lift objects that weigh over 50lbs. • The noise level is the work environment is usually moderate. About Backcountry Our mission is to connect people to their passions. Our five online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors. Benefits include medical, dental, vision, and disability & life insurance, paid maternity and paternity leave, 401(k) matching, and Flexible Spending or Health Savings Accounts.