PM Outbound Merchandise Specialist

West Valley City Utah

0 year(s)

Job Description has an amazing opportunity for a warehouse pro to expand his or her skills in our Utah Fulfillment Center. The successful candidate has excellent communication and organizational skills combined with an ability to work efficiently under minimum supervision.This position will be responsible for collaborating between Outbound Supervisors both on the conveyable and Non-Conveyable sides of the facility to ensure daily SLA's and Budgeted goals are met. Preference is given to those who know these system operations and already understand Outbound processes, or who have previous specialist experience.Responsible for being the area merchandise specialist, coordinating daily goals and coaching for Outbound operations to achieve there daily SLA, collaborating with other Outbound leadership to maintain a highly organized and efficient Picking and packing workflows, resolving problems, assisting in other merchandise specialist functions as needed, and helping employees learn their job-specific tasks.AVAILABLE SHIFTS:M-F PM (2:30 PM - 11:00PM)Weekend Shift S-T 9:00AM-7:30PMESSENTIAL DUTIES & RESPONSIBILITIES:Computer usage, including maintaining Google Sheets/MS Excel spreadsheets, Interchange and internetRead and audit labelsAnalyze inventory and problems and initiate a resolutionCompile and send out end-of-day reportsCommunicate effectively via MS Outlook emailCoach employees on job-specific tasksUse handheld to scan and process inventoryIdentify, count and sort packages and inventory with high level of accuracyTrain new employeesUse internal reporting program, Jira, to log problemsTrack data using MS ExcelParticipate in team meetings, receive instructions, and provide feedback as appropriateUnderstand and differentiate between inbound processes and communicate team needs accordinglyOperate pallet jackUse automated packaging equipmentMaintain a clean work spaceAssign work to employees in absence of supervisorComplete and maintain forklift certification training (if trained and active forklift operator)Other duties as assignedNON-ESSENTIAL DUTIES & RESPONSIBILITIES:Participate in LEAN initiativesParticipate in company eventsQUALIFICATIONS, SKILLS & ABILITIES:Prefer high school diploma or equivalency3 months experience in fulfillment center3 months experience as a Merchandise ProcessorVerbal and written comprehension of the English language requiredBasic math skills requiredMust be able to apply established procedures and follow oral/written instructionsMust be able to work independently without direct supervision and organize/prioritize workload to ensure completion of all tasks within established time framesMust be able to deal with the pressure of meeting production schedulesComputer skills, including familiarity with the internet and email requiredBonus SkillsExperience operating power industrial equipment (for example, standing order picker or forklift)Three months of experience in distribution center or six months in a customer service environmentPHYSICAL DEMANDS & WORKING ENVIRONMENT:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Terms are defined as “Regularly”: 60 – 100%, “Frequently”: 30 – 60%, “Occasionally”: 10 – 30%, “Rarely”: 1 – 10%.Regularly use hearing/speech abilities to communicate with coworkers, give/receive instruction, listen for equipment malfunctions, etc.Regularly use sight abilities: depth perception, hand/eye/foot coordination, visual acuity in near-, mid-, and far-range vision.Regularly stand/walk on concrete floorFrequently climb up and down stairs but rarely climb laddersFrequently bend/twist at waist/knees/neckFrequently use both hands/arms to reach/push/pull/liftConstant: 10 – 30 lbs.Occasional: 30 – 60 lbs.Rarely: less than 10 lbs., or greater than 60 lbs.Crawling is typically not requiredWork is performed indoors, and noise level in the work environment is usually moderate.ABOUT BACKCOUNTRYOur mission is to connect people to their passions. Our five online stores—Backcountry, Competitive Cyclist, MotoSport, Bergfreunde, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.In addition to an outdoor enthusiast culture, we aim to create the best possible work environment in our temperature controlled, state-of-the art automated Fulfillment Center. We provide a supportive staff of managers and administrators to adhere to employee accommodations, onboarding and daily needs. Perks such as an excellent gear discount, recognition prizes, company events and in-office celebrations make for a positive employee morale and fun work atmosphere. Backcountry employees will have the benefit of flexible shift schedules with full and part-time availability, paid time off starting at 20 days your first year, and opportunities for advancement and quarterly increases. Benefits include medical, dental, vision, and disability & life insurance, paid maternity and paternity leave, 401(k) matching, and Flexible Spending or Health Savings Accounts.