Haydenshapes Surfboards:
Customer Service Represenetative Job in El Segundo, CA

Hayden Shapes is hiring for a Customer Service Rep! Join our awesome team in El Segundo, California.

Customer Service:

• Opening and closing duties of Haydenshapes Retail Space
• In-store customer service and management of retail and eCommerce sales via POS /
• Shopify
• Customer Service correspondence via phone, email, online chat
• Retail Merchandising and monthly inventory/management of stock adjustments via
• inventory management system / TradeGecko
• Solicitation and assistance of custom order sales
• Ensuring deadlines are met and boards are packed and shipped in an efficient and
• timely manner
• Warehousing and Order Fulfillment:
• The day to day running of the Haydenshapes El Segundo Warehousing Sector
• Quality Control boards which are into the warehouse
• Package and prepare boards (custom order) for delivery
• Ensure that the warehouse, office and showroom area is organized and tidy at all times
• Daily cleaning routine
• All shipping and receiving of goods – working with freight services for the fulfillment of
• Wholesale, DTC, retail sales orders.
• Company deliveries and general admin tasks as directed.

Requirements:

• 1-2 years of retail experience required
• Experience in eCommerce / order fulfillment preferred
• Enthusiasm for Surf Industry and strong knowledge of surf culture/surfboards required
• Experienced surfer strongly preferred
• Willingness to learn new skills, systems, and processes

Please submit resume through Malakye.com