VOLCOM:
Global Head of Digital Commerce Job in Costa Mesa, CA , CA
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Costa Mesa, CA , CA
Full-time | Ecommerce, Editorial, Management - Brand, Management - Executive, Marketing, Marketing - Social Media, Merchandising
About the job
We were born to chase what we are true to.
It’s not that we want to… WE HAVE TO.
We have a vision that turns obstacles into
opportunity.
A creative courage to tempt the impossible…
And embrace the strange.
Telling us to push further…
To try again.
Endlessly seeking elevation…
We are all connected by this same internal force.
Forever we chase that intoxicating moment when
our vision is realized…
The world around us goes quiet…
And for brief moments, we are more than alive.
Volcom
True To This
POSITION SUMMARY //
The Global Head of Digital Commerce is a vital role in the organization with responsibility of overseeing digital commerce operations and driving global digital commerce strategy. The position will report to the CEO and be a part of the global executive committee. The successful candidate will be a true digital commerce leader with a passion, talent, and proven track record of building and implementing a strategy, managing and motivating people, driving profitable & sustainable growth and creating value for the organization.
RESPONSIBILITIES //
• Develop and clearly identify Volcom’s Digital Commerce strategy & execute plans to grow online sales and digital presence in all key regions including, the United States, Europe and Asia.
• Responsible for full global P&L with day to day operations of the North America P&L
• Responsible for evaluating and maintaining investments in digital commerce ranging from systems to marketing tactics.
• Ensure appropriate channel segmentation between Volcom.com and various online marketplaces
• Responsible for driving ecommerce and online marketing for Volcom as well as successfully managing an internal staff and 3rd party vendors.
• Identify and prioritize opportunities that will provide revenue growth and margin improvement
• Collaborate with Marketing, Design, Merchandising, Wholesale & Retail Planning teams to identify seasonal campaign pushes.
• Collaborate with Planning team to manage inventory allocation per season according to revenue forecasting and seasonal campaigns
• Develop CRM and cross channeling strategies; manage CRM efforts to acquire new customer and maintain current customer base.
• Define and implement performance marketing strategies to drive qualified traffic and sales: SEM, SEO, affiliation, retargeting etc.
• Improve business intelligence analytics and monitoring of ecommerce business
• Evaluate continuous market opportunities for digital commerce & maintain market knowledge of the latest digital commerce solutions & techniques
• Hire, grow, train and provide leadership to ecommerce team
• Other duties as assigned
It’s not that we want to… WE HAVE TO.
We have a vision that turns obstacles into
opportunity.
A creative courage to tempt the impossible…
And embrace the strange.
Telling us to push further…
To try again.
Endlessly seeking elevation…
We are all connected by this same internal force.
Forever we chase that intoxicating moment when
our vision is realized…
The world around us goes quiet…
And for brief moments, we are more than alive.
Volcom
True To This
POSITION SUMMARY //
The Global Head of Digital Commerce is a vital role in the organization with responsibility of overseeing digital commerce operations and driving global digital commerce strategy. The position will report to the CEO and be a part of the global executive committee. The successful candidate will be a true digital commerce leader with a passion, talent, and proven track record of building and implementing a strategy, managing and motivating people, driving profitable & sustainable growth and creating value for the organization.
RESPONSIBILITIES //
• Develop and clearly identify Volcom’s Digital Commerce strategy & execute plans to grow online sales and digital presence in all key regions including, the United States, Europe and Asia.
• Responsible for full global P&L with day to day operations of the North America P&L
• Responsible for evaluating and maintaining investments in digital commerce ranging from systems to marketing tactics.
• Ensure appropriate channel segmentation between Volcom.com and various online marketplaces
• Responsible for driving ecommerce and online marketing for Volcom as well as successfully managing an internal staff and 3rd party vendors.
• Identify and prioritize opportunities that will provide revenue growth and margin improvement
• Collaborate with Marketing, Design, Merchandising, Wholesale & Retail Planning teams to identify seasonal campaign pushes.
• Collaborate with Planning team to manage inventory allocation per season according to revenue forecasting and seasonal campaigns
• Develop CRM and cross channeling strategies; manage CRM efforts to acquire new customer and maintain current customer base.
• Define and implement performance marketing strategies to drive qualified traffic and sales: SEM, SEO, affiliation, retargeting etc.
• Improve business intelligence analytics and monitoring of ecommerce business
• Evaluate continuous market opportunities for digital commerce & maintain market knowledge of the latest digital commerce solutions & techniques
• Hire, grow, train and provide leadership to ecommerce team
• Other duties as assigned