Customer Service Representative (Temporary)

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 13 days ago
Job Description
YOUR MISSION
This position is a temporary engagement in ourCustomer ServiceDepartment in Carlsbad, CA, supporting the COBRA PUMA GOLF brand.
It will be paid through our staffing agency partner for the duration of the assignment.The anticipated duration is approximately6 months.
Ability to handle a high volume of inbound orders for data entry; with a same day turnaround time for processing.
Extensive follow up communication will be required on order entry updates, invoice questions, and/or product launch details.
Utilize expertise in Cobra and PUMA product knowledge while communicating with consumers.
Strong verbal communication skills, with ability to identify core issues and provide appropriate solutions.
Learn and work within established policies and procedures, with sound judgment.
Composed and enthusiastic phone voice with good articulation.
Excellent written skills.
Daily order entry of Puma Golf and Cobra stock/custom golf clubs.
Primary communication will be executed via email with Sales Reps and Accounts.
Additional task may be assigned as time permits.



YOUR TALENTGolf Club/Product knowledge is required
Golf Retail experience along with club fitting experience is helpful
Prior Customer Service experience in a call-center environment (preferably Golf Company).
Excellent typing and computer skills (MS Office required). Magento knowledge helpful.
Possess a courteous and professional phone manner.
Energy for work and passion for the brands and the game of golf.
Must be self-motivated and a team player.
Ability to multi-task and be organized.
College degree preferred
Must pass criminal background check.


SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

For additional information, please contact: us-hrrecruiter@puma.com