Intern, Application Support

Multiple Locations
Required Experience: 0 year(s)
Employment Type: Full-Time
Salary Range: Not available
Posted 12 days ago
Job Description
YOUR MISSIONProvide First Level Support on Applications including but not limited to Jesta, SAP and WM Systems
Working Closely with End-users to Troubleshoot, Reproduce and Resolve reported issues
Monitor Ticket Queue and Escalate issues as needed
New User Set up and Password Resets
Assist in Mini Projects to Improve Efficiency and Functionality of the Application Support team including a Tidal Scheduler Evaluation
Analyze and Resolve Daily Errors and Work on Resolution

YOUR TALENTMust currently be enrolled in college/university, preferably seeking a degree in an Information Technology related field
Ability to work independently, multitask and flexible
Must possess strong troubleshooting and analysis skills
Able to learn new applications, concepts and skills quickly
Detail oriented, organized and self-motivated
SQL Experience for Querying and SAP knowledge a plus
Team player
Must be able to commit for one semester
Must be able to commute to Westford, MA

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

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