Innovative Systems
Date Posted: 7/24/2017

Customer Support Rep - Full Circle

  • Company: Innovative Systems
  • Country:United States
  • State:California
  • Location: Laguna Hills, CA
  • Required Exp: 2 year(s)
  • Job Type: Full-Time
  • Salary Range: Not Available
Job Description

Innovative Systems LLC, the developer behind the ERP system Full Circle, is looking for a self-motivated problem solver that loves to work directly with people. Your ability to quickly and accurately diagnose answers to the questions at hand allows for the upmost positive customer experience. You thrive in a fast paced, ever changing environment.

Responsibilities:
• Customer Service above all
• Fielding Support Calls and Emails
• Troubleshooting
• Vetting new functionality
• Updating user manuals
• Entering programming tickets
• Add information to the knowledge base
• Ability to convey complex solutions and turn them into simple but complete solutions to the customers

About Us:
Innovative Systems was formed in 1994 to support the legacy ERP system Richter and then introduced Full Circle in 2001. We solely develop, maintain, and support the Full Circle Enterprise and Full Circle Lite Applications. Our customer base is an eclectic range of apparel, footwear, and accessory manufactures from action sports to high end fashion. We offer an extremely competitive benefits package with medical, dental, vision, and paid time off (PTO). Full time hours are from 8:00am to 5:00pm Monday through Friday with little to no overtime.

If the above is appealing then you might be the candidate that we are looking for to add to our current dynamic support team. Please submit your Resume with Cover letter along with salary requirements through Malakye.

Job Requirements

• College Graduate
• Computer literate
• Customer Service Skillset
• Apparel Experience preferred
• Analytical problem solver
• Team player with decisive communication skills
• Self-motivated
• History of support for an ERP system preferred, while Full Circle ERP experience a plus
• Handle delicate situations with skill and tact

To apply, please submit your cover letter, resume, and salary requirements through Malakye.

Perks

Casual work environment yet professional attitudes. Excellent position with growth potential for a motivated candidate.

Date Posted: 7/24/2017

Customer Support Rep - Full Circle

  • Company: Innovative Systems
  • Country:United States
  • State:California
  • Location:Laguna Hills, CA
  • Required Exp:2 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available
Job Description

Innovative Systems LLC, the developer behind the ERP system Full Circle, is looking for a self-motivated problem solver that loves to work directly with people. Your ability to quickly and accurately diagnose answers to the questions at hand allows for the upmost positive customer experience. You thrive in a fast paced, ever changing environment.

Responsibilities:
• Customer Service above all
• Fielding Support Calls and Emails
• Troubleshooting
• Vetting new functionality
• Updating user manuals
• Entering programming tickets
• Add information to the knowledge base
• Ability to convey complex solutions and turn them into simple but complete solutions to the customers

About Us:
Innovative Systems was formed in 1994 to support the legacy ERP system Richter and then introduced Full Circle in 2001. We solely develop, maintain, and support the Full Circle Enterprise and Full Circle Lite Applications. Our customer base is an eclectic range of apparel, footwear, and accessory manufactures from action sports to high end fashion. We offer an extremely competitive benefits package with medical, dental, vision, and paid time off (PTO). Full time hours are from 8:00am to 5:00pm Monday through Friday with little to no overtime.

If the above is appealing then you might be the candidate that we are looking for to add to our current dynamic support team. Please submit your Resume with Cover letter along with salary requirements through Malakye.

Job Requirements

• College Graduate
• Computer literate
• Customer Service Skillset
• Apparel Experience preferred
• Analytical problem solver
• Team player with decisive communication skills
• Self-motivated
• History of support for an ERP system preferred, while Full Circle ERP experience a plus
• Handle delicate situations with skill and tact

To apply, please submit your cover letter, resume, and salary requirements through Malakye.

Perks

Casual work environment yet professional attitudes. Excellent position with growth potential for a motivated candidate.

Date Posted: 7/24/2017

Customer Support Rep - Full Circle

  • Company: Innovative Systems
  • Country:United States
  • State:California
  • Location:Laguna Hills, CA
  • Required Exp:2 year(s)
  • Job Type:Full-Time
  • Salary Range: Not Available