Innovative Systems:
Client Relations Director Job in Laguna Hills, CA, CA
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Laguna Hills, CA, CA
Full-time | Accounting, Customer Service, Computer - Programming, Finance, Information Technology, Operations, Production - Apparel
About the job
Innovative Systems, LLC is the software company behind the successful and prominent Apparel ERP System, Full Circle. Our client services department is rapidly growing and looking for an experienced Manager to join our team!
Responsibilities:
• Work directly with upper management to strategize client relations and client project management
• Drive successful client projects that yield results and insights to bring measurable recommendations back to management
• Role is a combination of client facing strategy, project management, client support resolution, and software documentation management
• Strong communications skills, analytics, customer service focused, and previous experience being client facing
• Required experience in customer service, project management with multiple clients, project and software documentation.
• Experience in our Full Circle ERP application for a minimum of three years is a must
• Proficiency in MS Office and Full Circle. ODBC, SSH, SQL experience is a plus
• Working knowledge of social and digital ad platforms
Responsibilities:
• Work directly with upper management to strategize client relations and client project management
• Drive successful client projects that yield results and insights to bring measurable recommendations back to management
• Role is a combination of client facing strategy, project management, client support resolution, and software documentation management
• Strong communications skills, analytics, customer service focused, and previous experience being client facing
• Required experience in customer service, project management with multiple clients, project and software documentation.
• Experience in our Full Circle ERP application for a minimum of three years is a must
• Proficiency in MS Office and Full Circle. ODBC, SSH, SQL experience is a plus
• Working knowledge of social and digital ad platforms