REI (Recreational Equipment Inc):
Systems Support Technician - Bedford Job in Bedford, VT
Premium
See who posted the job
Premium
Competitive Insights
Premium
Check your commute time
Closed
Bedford, VT
Full-time | Demand Planning
About the job
Systems Support Technician - Bedford
Apply
Share
Posted Date
04-18-2023
Job ID
27675
Job Function
Distribution Center
REI City
Bedford
REI State
Pennsylvania
REI Location
Distribution Center PA
Remote Eligible
No
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
Friday to Monday 6 AM to 4:30 PM
This job contributes to REI’s success by ensuring that Distribution Center technical equipment updates, repairs and maintenance are accomplished to support REI's business initiatives and priorities. Troubleshoots, diagnoses, performs and documents preventative maintenance, repairs and modifications. Maintains and contributes to asset management, inventory of equipment parts and 3rd party service agreements related to such equipment. This job provides backup and support for other Facilities Maintenance functions. Models and acts under REI’s guiding values and mission.
A successful Systems Support Technician will be able to perform the following tasks:
Performs preventative maintenance and repair of DC equipment including: Handheld and Wearable RF devices, radios, scales, Push to Light System, printers, Workstations and Cubiscan Machines
Develops and maintains service records, including scheduled and actual maintenance; documents repair and RMA date, required repairs, parts and inventory sourcing, and cost in the applicable systems.
Coordinates with DC Supervisors, Supply Chain Analysts, Vendors and others (as needed) for scheduling of repair and maintenance services.
Maintains appropriate inventory and supplies; helps in purchasing; orders, stocks, and documents inventory in the applicable systems.
Serves as primary IT Support for the Distribution Center team.
Backup to Facilities Coordinator in regards to PLC and conveyor system support
Acts as a resource, helps and serves as a backup to the Facilities team during projects and other situations as needed.
Maintain Server Room and Communications Room. Ensures all associated servers, support equipment, and storage is proactively maintained to optimize performance of the Distribution Centers.
Builds relationship with the IT Infrastructure and Logistics Technology Services teams to maintain the best level of service within the DC.
Maintains ongoing relationships and serves as member on various committees to represent departmental and/or overall company interests; communicates company needs and expectations internally or externally; provides review, input and recommendations as appropriate.
Other duties as assigned.
Bring your passion and expertise
Skills and experience we look for in our Systems Support Technicians:
Understanding of Client Hardware and Software, Wireless Technology and mobile devices, Network and Server troubleshooting and maintenance.
Ability to operate a personal computer using MS Office, such as Outlook, Word, Excel, Access, and Power Point.
Experience managing parts inventory preferred
Participates and collaborates with others on one's own team and across REI for the achievement of business goals.
Flexible in one's viewpoints and positions to support the direction taken by others at REI.
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
Consolidates information from various sources including feedback from others to reach sound conclusions.
Considers the ultimate impact of choices and actions on internal and external customers.
Works smart by setting effective work goals, establishing priorities, and planning to produce quality work.
Uses resources meets deadlines, and keeps others informed of work plans and progress toward goals.
Conveys and receives information by a variety of methods and in various situations.
Acts on opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
Challenges the status quo, champions change and influences others to change.
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.
With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.
REI is an Equal Opportunity Employer
Apply
Back to job search
Share | #LI-DNI
Apply
Share
Posted Date
04-18-2023
Job ID
27675
Job Function
Distribution Center
REI City
Bedford
REI State
Pennsylvania
REI Location
Distribution Center PA
Remote Eligible
No
Please visit the Covid-19 Hiring Updates before applying
What's cool about this job
Friday to Monday 6 AM to 4:30 PM
This job contributes to REI’s success by ensuring that Distribution Center technical equipment updates, repairs and maintenance are accomplished to support REI's business initiatives and priorities. Troubleshoots, diagnoses, performs and documents preventative maintenance, repairs and modifications. Maintains and contributes to asset management, inventory of equipment parts and 3rd party service agreements related to such equipment. This job provides backup and support for other Facilities Maintenance functions. Models and acts under REI’s guiding values and mission.
A successful Systems Support Technician will be able to perform the following tasks:
Performs preventative maintenance and repair of DC equipment including: Handheld and Wearable RF devices, radios, scales, Push to Light System, printers, Workstations and Cubiscan Machines
Develops and maintains service records, including scheduled and actual maintenance; documents repair and RMA date, required repairs, parts and inventory sourcing, and cost in the applicable systems.
Coordinates with DC Supervisors, Supply Chain Analysts, Vendors and others (as needed) for scheduling of repair and maintenance services.
Maintains appropriate inventory and supplies; helps in purchasing; orders, stocks, and documents inventory in the applicable systems.
Serves as primary IT Support for the Distribution Center team.
Backup to Facilities Coordinator in regards to PLC and conveyor system support
Acts as a resource, helps and serves as a backup to the Facilities team during projects and other situations as needed.
Maintain Server Room and Communications Room. Ensures all associated servers, support equipment, and storage is proactively maintained to optimize performance of the Distribution Centers.
Builds relationship with the IT Infrastructure and Logistics Technology Services teams to maintain the best level of service within the DC.
Maintains ongoing relationships and serves as member on various committees to represent departmental and/or overall company interests; communicates company needs and expectations internally or externally; provides review, input and recommendations as appropriate.
Other duties as assigned.
Bring your passion and expertise
Skills and experience we look for in our Systems Support Technicians:
Understanding of Client Hardware and Software, Wireless Technology and mobile devices, Network and Server troubleshooting and maintenance.
Ability to operate a personal computer using MS Office, such as Outlook, Word, Excel, Access, and Power Point.
Experience managing parts inventory preferred
Participates and collaborates with others on one's own team and across REI for the achievement of business goals.
Flexible in one's viewpoints and positions to support the direction taken by others at REI.
Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
Consolidates information from various sources including feedback from others to reach sound conclusions.
Considers the ultimate impact of choices and actions on internal and external customers.
Works smart by setting effective work goals, establishing priorities, and planning to produce quality work.
Uses resources meets deadlines, and keeps others informed of work plans and progress toward goals.
Conveys and receives information by a variety of methods and in various situations.
Acts on opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
Challenges the status quo, champions change and influences others to change.
At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.
With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.
REI is an Equal Opportunity Employer
Apply
Back to job search
Share | #LI-DNI