Dreamruns:
Ski and Snowboard Store, Rental, and Tuning Manager Job in Mission Viejo, CA
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Mission Viejo, CA
Full-time | Operations, Retail, Warehouse
$20 - $25 annual
About the job
Ski and Snowboard Service Manager
We are looking for someone to manage our ski and snowboard rental and tuning department.
Job Responsibilities:
• Service and repair customer equipment according to established guidelines.
• Complete accurate work orders and prioritizing work in an expedient manner
• Determine customer equipment needs, assist in generating sales
• Maintain a clean and safe work area, adhere to all safety procedures
• Demonstrate a professional standard of customer service
• Adhere to all policies, rules, and regulations of Dreamruns
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company and customer assets through loss prevention techniques
• Maintain all company paperwork according to policy.
• Communicate with store management and staff to achieve a seamless customer experience
• Follow all ASTM guidelines set by the manufacturers
• Comply with cash handling procedures including: register operation, cash outs and record keeping
• Operate and maintain tuning equipment
• Drill, mount, and test skis and bindings
• Demonstrate positive attitude, especially in area of customer service
Qualifications:
• Ski/snowboard tuning experience
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Commitment to exceptional customer service
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends
• Must be mechanically inclined with the ability to use hand tools and power tools on a daily basis
• Willing to become certified by ski binding manufacturers
• Previous snow sport industry experience preferred
• Ski binding mounting experience preferred
We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great wholesale discounts available!
We are looking for someone to manage our ski and snowboard rental and tuning department.
Job Responsibilities:
• Service and repair customer equipment according to established guidelines.
• Complete accurate work orders and prioritizing work in an expedient manner
• Determine customer equipment needs, assist in generating sales
• Maintain a clean and safe work area, adhere to all safety procedures
• Demonstrate a professional standard of customer service
• Adhere to all policies, rules, and regulations of Dreamruns
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company and customer assets through loss prevention techniques
• Maintain all company paperwork according to policy.
• Communicate with store management and staff to achieve a seamless customer experience
• Follow all ASTM guidelines set by the manufacturers
• Comply with cash handling procedures including: register operation, cash outs and record keeping
• Operate and maintain tuning equipment
• Drill, mount, and test skis and bindings
• Demonstrate positive attitude, especially in area of customer service
Qualifications:
• Ski/snowboard tuning experience
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Commitment to exceptional customer service
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends
• Must be mechanically inclined with the ability to use hand tools and power tools on a daily basis
• Willing to become certified by ski binding manufacturers
• Previous snow sport industry experience preferred
• Ski binding mounting experience preferred
We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great wholesale discounts available!