Ski and Snowboard Service Manager
We are looking for someone to manage our ski and snowboard rental and tuning department.
⏵ Service and repair customer equipment according to established guidelines.
⏵ Complete accurate work orders and prioritizing work in an expedient manner
⏵ Determine customer equipment needs, assist in generating sales
⏵ Maintain a clean and safe work area, adhere to all safety procedures
⏵ Demonstrate a professional standard of customer service
⏵ Adhere to all policies, rules, and regulations of Dreamruns
⏵ Remain current on industry products and trends, and demonstrate knowledge of products
⏵ Protect company and customer assets through loss prevention techniques
⏵ Maintain all company paperwork according to policy.
⏵ Communicate with store management and staff to achieve a seamless customer experience
⏵ Follow all ASTM guidelines set by the manufacturers
⏵ Comply with cash handling procedures including: register operation, cash outs and record keeping
⏵ Operate and maintain tuning equipment
⏵ Drill, mount, and test skis and bindings
⏵ Demonstrate positive attitude, especially in area of customer service
⏵ Ski/snowboard tuning experience
⏵ Ability to communicate fluently with co-workers and guests in accurate spoken and written English
⏵ Commitment to exceptional customer service
⏵ Basic computer skills
⏵ Ability to work a flexible schedule; including nights, holidays and weekends
⏵ Must be mechanically inclined with the ability to use hand tools and power tools on a daily basis
⏵ Willing to become certified by ski binding manufacturers
⏵ Previous snow sport industry experience preferred
⏵ Ski binding mounting experience preferred
We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great wholesale discounts available!
Ski and Snowboard Rental and Tuning Manager
Mission Viejo California
|Required Experience:||2 year(s)|
|Salary Range:||$20.00 - $25.00 per Hour|