Ski and Snowboard Rental and Tuning Manager

Mission Viejo California
Required Experience: 2 year(s)
Employment Type: Full-Time
Salary Range: $20.00 - $25.00 per Hour
Posted yesterday

Ski and Snowboard Service Manager
We are looking for someone to manage our ski and snowboard rental and tuning department.
Job Responsibilities:

⏵ Service and repair customer equipment according to established guidelines.

⏵ Complete accurate work orders and prioritizing work in an expedient manner

⏵ Determine customer equipment needs, assist in generating sales

⏵ Maintain a clean and safe work area, adhere to all safety procedures

⏵ Demonstrate a professional standard of customer service

⏵ Adhere to all policies, rules, and regulations of Dreamruns

⏵ Remain current on industry products and trends, and demonstrate knowledge of products

⏵ Protect company and customer assets through loss prevention techniques

⏵ Maintain all company paperwork according to policy.

⏵ Communicate with store management and staff to achieve a seamless customer experience

⏵ Follow all ASTM guidelines set by the manufacturers

⏵ Comply with cash handling procedures including: register operation, cash outs and record keeping

⏵ Operate and maintain tuning equipment

⏵ Drill, mount, and test skis and bindings

⏵ Demonstrate positive attitude, especially in area of customer service


⏵ Ski/snowboard tuning experience

⏵ Ability to communicate fluently with co-workers and guests in accurate spoken and written English

⏵ Commitment to exceptional customer service

⏵ Basic computer skills

⏵ Ability to work a flexible schedule; including nights, holidays and weekends

⏵ Must be mechanically inclined with the ability to use hand tools and power tools on a daily basis

⏵ Willing to become certified by ski binding manufacturers

⏵ Previous snow sport industry experience preferred

⏵ Ski binding mounting experience preferred

We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. Great wholesale discounts available!
Physical Requirements:
• Weight Lifted At least 50lbs
• Lifting Frequency Frequent
• Standing Frequency Frequent
• Walking Frequency Frequent
Wholesale deals on gear