SPARC Retail:
Project Coordinator / Customer Support Job in Laguna Beach, CA
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Closed
Laguna Beach, CA
Full-time | Customer Service, Digital, Ecommerce, Information Technology, Operations, Web - Development
$45,000 - $60,000 annual
About the job
At SPARC, we create, host and manager online engagement communities. SPARC works with iconic brands across action sports and active-lifestyle industries.
We have an immediate opportunity for a Project Coordinator / Customer Support to join our team in Laguna Beach, CA.
This position requires an ability to manage multiple projects at once, take on anything that comes up, acute attention to detail and consistent performance day in and day out.
An example of responsibilities include:
- Facilitating communication and information flow with the clients, web developers, designers and everyone who is involved with the product (web based training software).
- Assist with Problem Resolution/Troubleshooting - Answer Customer Support Requests, Bug fixes, Testing, Admin problems
- Assist with New Client Projects (web): Create and coordinate Schedules, Assure Deliverables from Client are met and organized, Manage Project Tasks, Coordinate with Dev and Admin teams, Problem Resolution, Client Liaison, Testing/Quality Assurance.
- Data review, management, and entry: Assist with review and configuration of data inputs.
- Support Existing Client Projects: Coordinate new requests, Project Approval/Estimate, Coordinate with Dev and Admin teams, Scheduling, Testing/Quality Assurance.
We have an immediate opportunity for a Project Coordinator / Customer Support to join our team in Laguna Beach, CA.
This position requires an ability to manage multiple projects at once, take on anything that comes up, acute attention to detail and consistent performance day in and day out.
An example of responsibilities include:
- Facilitating communication and information flow with the clients, web developers, designers and everyone who is involved with the product (web based training software).
- Assist with Problem Resolution/Troubleshooting - Answer Customer Support Requests, Bug fixes, Testing, Admin problems
- Assist with New Client Projects (web): Create and coordinate Schedules, Assure Deliverables from Client are met and organized, Manage Project Tasks, Coordinate with Dev and Admin teams, Problem Resolution, Client Liaison, Testing/Quality Assurance.
- Data review, management, and entry: Assist with review and configuration of data inputs.
- Support Existing Client Projects: Coordinate new requests, Project Approval/Estimate, Coordinate with Dev and Admin teams, Scheduling, Testing/Quality Assurance.