Date Posted: 11/21/2017

Front Desk / Customer Relations


  • Cotton Links + California
  • United States
  • California
  • Santa Ana, CA
  • 2 year(s)
  • Full-Time
  • Not Available
Job Description

CL+CA is looking for an energetic, qualified Front Desk / Customer Relations person. A customer-oriented approach is essential.

Responsibilities:
- Answer questions and address all inquiries from visitor and online customers.
- Prepare outgoing parcels for sales reps and online orders. Pulling and arranging parcels etc.
- Manage daily customer service inquiries via phone, email, chat, and other media.
- Facilitate warranty concerns including returns and replacement items.
- Monitor and bookkeep inventory. Coordinate with fulfillment warehouse and sales needs daily.
- Take up other duties as assigned (Trade show, travel arrangements, schedules, etc.)

Job Requirements

Requirements:
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation

What CL+CA Offers You:
- Full-time position
- Competitive salary
- Great work/life balance
- Vacation/Sick Time off
- Training and development
- Career advancement opportunities
- Be part of an amazing team!

Cotton Links LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (gender), age, national origin, ancestry, citizenship, physical or mental disability, military or veteran status, medical condition, genetic information, sexual orientation, or any other category protected by federal, state, or local laws.

To apply, please submit your cover letter and resume via the Malakye application link below.

Perks

Date Posted: 11/21/2017

Front Desk / Customer Relations


  • Cotton Links + California
  • United States
  • California
  • Santa Ana, CA
  • 2 year(s)
  • Full-Time
  • Not Available