Inside Sales and Dealer Support
- United States
- Foxborough, MA (Boston Area)
- 3 year(s)
- Min Salary: $30000.00 - Max Salary: $40000.00 per Year
Todson, the exclusive importer of the premium cycling brands, Topeak, Elite, Onguard and Velox has an immediate opening for an Inside Sales and Dealer Support person.
ESSENTIAL FUNCTION AND RESPONSIBILITIES:
• Provide daily contact with Sales agents and retailers through phone and email.
• Responsible for communicating internally with Sales, Warehouse& Inventory Managers on account activities including all sales and service matters.
• Support Senior Management by helping to achieve sales initiatives and goals.
• Maintain detailed and accurate records of customer activities for goal management and to assist outside sales agencies and reps with all requests
• Data Entry & Account management into our internal order processing system, Microsoft Dynamics.
• Answer all email correspondence and calls from accounts assigned
• Accurately process and verify orders from accounts and work with various departments to help ensure accurate shipping and customer satisfaction.
• Data Entry into internal order processing system
• Ability to learn and educate on Todson products and features in order to obtain sales
• Process all service related requests from assigned accounts (returns, exchanges, warranties etc.)
• Help in managing any event related activities for assigned accounts
• Help internal departments with any related process or function concerning assigned accounts
• Proven experience in sales or service (3+ years)
• Proficient skills in utilizing Excel for analysis
• Excellent organizational and follow up skills a must.
• Professional oral and written communication skills
• Must be able to work quickly & efficiently in a fast paced environment
• Ability to learn about our products and be able to communicate that to retailers/end users
To apply, please submit your cover letter and resume through Malakye.com