Dometic Corporation:
Regional Tech Rep Job in Salt Lake City, UT, IN
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Salt Lake City, UT, IN
Full-time | Customer Service, Marketing, Operations, Retail, Sales - Inside, Sales - Outside
About the job
Dometic Overview:
Millions of people around the world buy and use Dometic products. They’re RV users, boat owners, truck drivers, campers, outdoor people. And all part of a growing movement – a longing for freedom and adventure, a desire to explore the world and to stay away for extended periods of time. We call it mobile living. Our mission is to make mobile living easy through smart and reliable products with outstanding design.
Our values reflect the heart and soul of Dometic. They define what it takes to work here and how we do things. They give guidance to how we interact with customers and colleagues around the world, our shared values is a compass when we continue to develop and grow.
Four core values provide direction for our leaders and employees. These four core values and what they mean in practice are defined in the Dometic Way: Passion for Product; Responsibility; Teamwork; Ownership.
The Dometic Way:
1. We act with high integrity and have high ethical standards in everything we do.
2. We are passionate about our products and their quality and we show attention to detail.
3. We are fast and responsive towards customers but we know when to say "No".
4. We understand the end-users of our products.
5. We focus on what is best for the company as a whole.
6. We are performance driven and always strive towards continuous improvements.
7. We stick to our word and we work as a team.
Position Overview:
The Mobile Cooling Technical Promoter will build and maintain influential relationships with dealers and consumers to create demand and sell-through of our mobile cooling products. They will work with the National Sales Manager and territory sales agencies to provide product presentations, sales training, technical product support, sales opportunity identification, and customer service in their designated region. This “Road Warrior” position reports directly to the National Sales Manager for Mobile Cooling.
Duties:
• Develop and maintain excellent relationships with accounts by delivering world-class support and training at the retail store level
• Engage regularly with consumers at trade shows and events, promoting the Dometic message and product offering
• Responsible for communicating with local and corporate management on: new opportunities, consumer feedback, competitive pricing, product changes and market introductions, and escalating customer issues/concerns as needed
• Maintain and grow core product line market share in a positive, professional manner
• Introduce new product launches to consumers and promote benefit/value added features
• Assist local sales agencies with product presentations in a professional, corporate atmosphere
• Stay abreast of industry changes and participate in organizations involved with core markets; maintain technical proficiency of our product line in order to provide support and value to customers
• Possess and maintain detailed product knowledge in order to perform product audits, technical installations, and customer training
• Conduct and participate in market studies, focus groups, and other special requests as needed
• Complete other duties as assigned
Millions of people around the world buy and use Dometic products. They’re RV users, boat owners, truck drivers, campers, outdoor people. And all part of a growing movement – a longing for freedom and adventure, a desire to explore the world and to stay away for extended periods of time. We call it mobile living. Our mission is to make mobile living easy through smart and reliable products with outstanding design.
Our values reflect the heart and soul of Dometic. They define what it takes to work here and how we do things. They give guidance to how we interact with customers and colleagues around the world, our shared values is a compass when we continue to develop and grow.
Four core values provide direction for our leaders and employees. These four core values and what they mean in practice are defined in the Dometic Way: Passion for Product; Responsibility; Teamwork; Ownership.
The Dometic Way:
1. We act with high integrity and have high ethical standards in everything we do.
2. We are passionate about our products and their quality and we show attention to detail.
3. We are fast and responsive towards customers but we know when to say "No".
4. We understand the end-users of our products.
5. We focus on what is best for the company as a whole.
6. We are performance driven and always strive towards continuous improvements.
7. We stick to our word and we work as a team.
Position Overview:
The Mobile Cooling Technical Promoter will build and maintain influential relationships with dealers and consumers to create demand and sell-through of our mobile cooling products. They will work with the National Sales Manager and territory sales agencies to provide product presentations, sales training, technical product support, sales opportunity identification, and customer service in their designated region. This “Road Warrior” position reports directly to the National Sales Manager for Mobile Cooling.
Duties:
• Develop and maintain excellent relationships with accounts by delivering world-class support and training at the retail store level
• Engage regularly with consumers at trade shows and events, promoting the Dometic message and product offering
• Responsible for communicating with local and corporate management on: new opportunities, consumer feedback, competitive pricing, product changes and market introductions, and escalating customer issues/concerns as needed
• Maintain and grow core product line market share in a positive, professional manner
• Introduce new product launches to consumers and promote benefit/value added features
• Assist local sales agencies with product presentations in a professional, corporate atmosphere
• Stay abreast of industry changes and participate in organizations involved with core markets; maintain technical proficiency of our product line in order to provide support and value to customers
• Possess and maintain detailed product knowledge in order to perform product audits, technical installations, and customer training
• Conduct and participate in market studies, focus groups, and other special requests as needed
• Complete other duties as assigned