Contravisual Brand Group:
Sales Assistant Job in Seal Beach, CA, CA
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Closed
Seal Beach, CA, CA
Full-time | Customer Service, Sales - Inside
About the job
Contravisual Brand Group is in search of a Sales Assistant to join the team in Seal Beach, CA.
POSITION SUMMARY //
We are looking for an experienced, take charge sales assistant who is organized, has the ability to problem solve effectively, has great communication skills and is able to work in a fast paced environment.
ESSENTIAL FUNCTIONS //
• Serve as the liaison with Sales staff on all sales-related matters and provide complete support.
• Answer direct customer calls and retrieve messages from voicemail and email
• Manage and edit orders received for price and availability, style/color accuracy, and shipping within specific timelines
• Answers questions about product technical features, availability and other information.
• Provides resolution to inquiries and customer concerns related to the order delivery process.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Supports order tracking, price quoting, and scheduling.
• Communicate with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Responsible for building and maintaining relationships with an established base of accounts through superior customer service
• Assists with other tasks or projects as assigned.
POSITION SUMMARY //
We are looking for an experienced, take charge sales assistant who is organized, has the ability to problem solve effectively, has great communication skills and is able to work in a fast paced environment.
ESSENTIAL FUNCTIONS //
• Serve as the liaison with Sales staff on all sales-related matters and provide complete support.
• Answer direct customer calls and retrieve messages from voicemail and email
• Manage and edit orders received for price and availability, style/color accuracy, and shipping within specific timelines
• Answers questions about product technical features, availability and other information.
• Provides resolution to inquiries and customer concerns related to the order delivery process.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Supports order tracking, price quoting, and scheduling.
• Communicate with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
• Responsible for building and maintaining relationships with an established base of accounts through superior customer service
• Assists with other tasks or projects as assigned.