YT Industries USA Inc.:
Service Mechanic / Events Job in San Clemente, CA, CA
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San Clemente, CA, CA
Full-time | Customer Service, Operations, Quality Assurance
About the job
YT Industries is seeking a Service Mechanic / Events person in San Clemente, CA.
YOUR MISSION:
• Participate as a mechanic at the Rolling Circus tours as a part of the event team
• Responsible for building and maintaining bikes, and resolving sometimes complex technical issues in a timely fashion
• Diagnosing and repair/refurbishing returned products for warranty work as well as completing related paperwork and maintaining records in company database
• Interact with customers to provide technical guidance related to our products (using email, phone and occasionally in-person at bike festivals and demo tours)
• Interact with end user consumers, provide critical warranty and customer service – solving problems from start to finish
• Other tasks as required
YOUR MISSION:
• Participate as a mechanic at the Rolling Circus tours as a part of the event team
• Responsible for building and maintaining bikes, and resolving sometimes complex technical issues in a timely fashion
• Diagnosing and repair/refurbishing returned products for warranty work as well as completing related paperwork and maintaining records in company database
• Interact with customers to provide technical guidance related to our products (using email, phone and occasionally in-person at bike festivals and demo tours)
• Interact with end user consumers, provide critical warranty and customer service – solving problems from start to finish
• Other tasks as required