Showroom Sales Ambassador

YT Industries USA Inc.

San Clemente California

2 year(s)

Job Description
• Greet and assist customers with a positive and passionate attitude for YT products
• Embrace and utilize the YT brand, service, and product training to solve customers’ needs by connecting them with the right YT product
• Provide expert level guidance for all YT products including suspension set up, suspension details, and all bike componentry
• Provide critical customer service and troubleshooting guidance
• Develop dynamic solutions to solve service-related issues
• Learn and understand market segments, industry trends, strategy, and appropriate products
• Proficiently operate showroom point-of-sale system
• Facilitate positive, proactive communication amongst all internal departments
• 2+ years experience in a retail environment
• 1+ years experience in the bicycle industry is a must
• Outstanding written and verbal communication skills
• Ability to take direction and work without direct supervision
• Ability to effectively prioritize multiple tasks in a fast-paced environment
• Must be able to work with a high sense of urgency and well under pressure
• Must be available to work weekends and holidays as required
• Hands-on mentality with strong problem-solving skills and high attention to detail
• Team player with a passion for mountain biking
• Attention to detail, good decision-making skills

• Competitive benefits
• An outstanding team work philosophy: Work hard, play hard, good times
• Great work/life balance and a casual work environment
• Career advancement opportunities
• A collaborative team environment