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San Clemente, CA

Full-time | Customer Service, Management - Brand, Marketing, Operations, Retail, Retail - Management, Retail - Planning

About the job

YT is looking for a leader who desires the challenge of retail and the excitement of building something from the ground up. You will be responsible for transferring YT’s culture and driving business results in alignment with our vision. You will oversee all aspects of the customer experience and operations for the YT MILL, ensuring financial goals are met and company objectives are implemented. As Store Manager you will be accountable for achieving all MILL goals and initiatives through driving sales, recruiting/retaining exceptional talent, and achieving operational excellence, while maintaining professional work ethic.

YOUR MISSION
• Be responsible for growing revenue by driving sales and business results through a premium customer experience
• Analyze & monitor KPI’s and performance data and collaborate with HQ and Store Teams on strategies to improve results
• Effectively manage any team member, on any task, to maintain successful operations of the YT MILL
• Collaborate with your team & marketing team to plan and execute marketing strategies that drive brand awareness, traffic, and revenue
• Manage the MILL team in its goal of giving excellent customer service and assistance to build brand loyalty
• Support annual budget projection for MILL operational expenses and in store updates
• Perform weekly stock checks to keep inventory accuracy and ensure proper stock levels are kept for each product range
• Proficiently utilize the YT operating system (Odoo) to process all MILL bike sales, inventory transfers, stock adjustments, and provide inventory information for customers and coworkers
• Regularly review and communicate staffing, merchandising and operational needs to operations team & president
• Support new store openings, remodels, pop-ups and special events as needed
• You can adapt to a fast-paced environment and respond to change effectively
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1501 Lincoln Blvd.#1014 Venice, CA. 90291